Sr Sales Specialist- Amazon Connect, Amazon Connect
Sr Sales Specialist- Amazon Connect, Amazon Connect
Posted on :
14-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 128600 - 212600
Vacancy
1 Vacancy
Posted on :
14-05-2025
Job Description
Amazon Connect is one of the fastest growing services in the history of AWS and a leader in the Contact Center as a Service (CCaaS) space. This AIpowered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.
With a robust and evergrowing product roadmap the Connect Sales Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points and deliver improved customer service. Amazon Connect offers a compelling alternative for our customers when faced with multiple components channels and vendors managing long term commitments and very complex pricing models and scaling based upon the specific needs of their businesses. The ideal candidate has enterprise sales experience in related areas (i.e. customer experience management contact center) is a selfstarter and is willing to operate both tactically and strategically. As a key team member in this fast growing space sellers have the opportunity to shape and develop the future of a service category that drives significant impact on our customers business.
Key job responsibilities
Drive revenue in a defined territory with multiple account teams and partners
Meet or exceed revenue targets by helping AWS sellers navigate sales cycles and accelerate implementations by working with crossfunctional team to originate and close opportunities that drive Amazon Connect revenue.
Build deep relationships with customers to fully understand their business solutions and technical needs.
Develop and execute against a comprehensive account/territory plan supporting multiple account teams to drive achievement of revenue and win goals.
Create & articulate compelling value propositions that address specific needs of your customers.
Build manage and close a pipeline of Amazon Connect revenue in your territory.
Drive business development initiatives in your territory in partnership with Go To Market Strategy team and Partner Development resources to help expand market penetration for Amazon Connect.
Prepare and give business reviews to AWS senior management teams.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a betterrounded professional and enable them to take on more complex tasks in the future.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
5 years of direct sales or business development in software cloud or SaaS markets selling to Clevel executives experience
5 years experience selling into contact centers
5 years of building profitable partner ecosystems experience
Experience developing detailed go to market plans
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $212600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
With a robust and evergrowing product roadmap the Connect Sales Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points and deliver improved customer service. Amazon Connect offers a compelling alternative for our customers when faced with multiple components channels and vendors managing long term commitments and very complex pricing models and scaling based upon the specific needs of their businesses. The ideal candidate has enterprise sales experience in related areas (i.e. customer experience management contact center) is a selfstarter and is willing to operate both tactically and strategically. As a key team member in this fast growing space sellers have the opportunity to shape and develop the future of a service category that drives significant impact on our customers business.
Key job responsibilities
Drive revenue in a defined territory with multiple account teams and partners
Meet or exceed revenue targets by helping AWS sellers navigate sales cycles and accelerate implementations by working with crossfunctional team to originate and close opportunities that drive Amazon Connect revenue.
Build deep relationships with customers to fully understand their business solutions and technical needs.
Develop and execute against a comprehensive account/territory plan supporting multiple account teams to drive achievement of revenue and win goals.
Create & articulate compelling value propositions that address specific needs of your customers.
Build manage and close a pipeline of Amazon Connect revenue in your territory.
Drive business development initiatives in your territory in partnership with Go To Market Strategy team and Partner Development resources to help expand market penetration for Amazon Connect.
Prepare and give business reviews to AWS senior management teams.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a betterrounded professional and enable them to take on more complex tasks in the future.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
5 years of direct sales or business development in software cloud or SaaS markets selling to Clevel executives experience
5 years experience selling into contact centers
5 years of building profitable partner ecosystems experience
Experience developing detailed go to market plans
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $212600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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