Service Lane Manager
Service Lane Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Service Lane Manager you will be responsible for assisting with training motivating counseling and monitoring the performance of the service department staff. In addition you will be responsible for writing up repair orders maintaining at or an above average CSI score and followup with guest issues or concerns to ensure customer satisfaction.
Job Title: Service Lane Manager
Schedule: Full Time (MondaySaturday; 2 days off)
Pay: $100000 (Commission Role GP on ROs CSI & Total Shop GP)
Company Benefits
- Competitive PTO Policy Earn 2 weeks within your first year of employment!
- Multiple LowCost Medical Insurance Options!! As low as $43/week FREE TelaHealth!
- LowCost Dental Vision & Life Insurance Options
- Short Term & Long Term Disability
- Fully PAID Training
- 401K
- Automotive Service & Sales Discounts
- Outlined Career Path and Opportunities for Advancement!
Job Responsibilities
- Interact with customers to assess vehicle issues and gather necessary information for repair orders
- Write accurate repair orders detailing customer concerns vehicle symptoms diagnostic findings recommended repairs parts needed and labor estimates
- Coordinate service drive activities by monitoring work progress and ensuring timely completion of repairs
- Communicate with customers throughout the repair process to provide updates on service progress estimated completion times and any additional service recommendations
- Assist in hiring and training of new employees within the service department including service advisors technicians and porters
Qualifications :
- Previous experience in automotive service lane management and repair order writing within a dealership environment
- Diagnostic skills and technical knowledge of automotive systems and repair procedures
- Excellent communication and customer service skills
- Detailoriented with the ability to write accurate and comprehensive repair orders
- Proficient computer skills and familiarity with automotive service software systems
- Leadership abilities with the capacity to manage and motivate a team to achieve department goals
- High school diploma or equivalent required
- Valid drivers license with a clean driving record
Additional Information :
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
