Health Worker I (2585) - San Francisco Department of Public Health

ESSENTIAL DUTIES 

The essential functions of a Health Worker I (2585) include but are not limited to: 

• Participate in an intensive training program to become familiar with community resources
• Provide general advice to patients and others regarding available services
• Assist patients in utilizing available health and community resources
• Receive sign in and route patients reporting for treatment or other assistance at program facilities
• Set up and clean up after clinics and other meetings
• Maintain needed supplies; may collect patient specimens for required lab tests
• Provide language interpretation services for patients; may translate letters pamphlets booklets films and other materials
• Assist patients in making appointments for needed services
• Guide and process patients through clinics hospitals and other facilities
• Visit patients and community residents at home or in hospitals to provide assistance and support
• Perform routine clerical tasks related to maintaining records of the specific program involved
• Perform other duties as assigned

Qualifications :

MINIMUM QUALIFICATIONS 

1. EXPERIENCE: Six (6) months of verifiable experience performing a combination of at least two (2) of the following duties:

• Serving as a liaison between targeted communities and healthcare agencies
• Providing culturally appropriate health education/information and outreach to targeted populations
• Providing referral and follow up services or otherwise coordinating care
• Providing informal counseling social support and advocacy to targeted populations
• Escorting and transporting clients;
• Providing courier/dispatcher functions
• Performing preclinical examinations of vital statistics such as measuring a patients weight height temperature and blood pressure

Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of the required experience. 

SPECIAL CONDITIONS: Depending on the departments needs some positions may require applicants to meet additional special conditions which may include but are not limited: 

• Bilingual Proficiency in a variety of languages. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions
• Experience providing health or social services to diverse populations

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of fulltime employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40hour work week.) 

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Additional Information :

Selection Procedures: 
After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following:

Assessment Component

Candidates that meet the minimum qualifications will be invited to participate in a Multiple Choice exam that is designed to measure the knowledge skills and abilities in job related areas including but not limited to: 

• Knowledge of the ethnic economic and social factors affecting the residents of the neighborhood served by the health program
• Ability and skill to speak read and write English as well as the language predominant in the district served
• Ability to communicate with the clients of the program
• Ability to work effectively with professionals and other staff members

Written Exam:(Weight: 100%) 

Candidates must achieve a passing score on the written multiplechoice exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. 

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the ListScores.

Eligible List/Score Report:
Once you pass the exam you will be placed onto an eligible list and given a score and a rank. For more information visit  duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit  and begin the application process. 

Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. (Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at  The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources 1 S Van Ness Avenue 4th Floor San Francisco CAby close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements applications and examination policies including applicant appeal rights can be found on the Civil Service Commission website at  information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Veterans Preference

If you have any questions regarding this recruitment or application process please contact the analyst Katrina Navarro at  or (628).

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.