Product Account Manager (CRM)
Product Account Manager (CRM)
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Job Description
Who we are
- VAIX is on a mission to use AI to transform human capability and business opportunity in online gaming. We are a subsidiary of Sportradar means lots of data to play with.
- First to market we brought Netflix and Spotify to online gaming and acquired by Sportradar in 2022 we are looking for innovative people to keep us on the forefront of the industry.
- Our journey began in online gaming where we leverage the extraordinarily rich data flows and our deep vertical knowledge of that space to transform entertainment and loyalty. Thanks to our union with Sportradar we can use the industrys biggest source of data to create products and interfaces that are more dynamic and exciting because they are deeply personalized.
What we do
- VAIX creates deeply integrated and powerful corporate AI solutions enabling B2C operators to utilize the power of machine learning for their customers and operations.
- We are building a wide range of Machine Learning algorithms; domainspecific Recommendation engines human behavior predictive models and Natural Language Processing model.
We are seeking an experienced Product Account Manager to manage the daily and long term marketing & CRM strategy for our Managed Marketing Services (MMS) Clients.
In this role youll be at the forefront of AIpowered marketing working with cuttingedge technology thats reshaping the gambling industry. As an experienced B2C marketer with a strong background in data and analytics youll drive gamechanging strategies for B2C operators. Youll be part of a dynamic team owning and delivering marketing performance in a fastgrowing business area and are comfortable bringing new ideas to the table.
Reporting to the Head of Marketing Services youll collaborate closely with Product Development Analytics Business Development and Sales teams. Your responsibility will be to work handinhand with MBS clients managing their Marketing Services and leveraging AI to transform their CRM strategies. This position offers a unique opportunity to blend your marketing expertise with advanced AI tools directly impacting client success in the evolving landscape of online gaming.
THE CHALLENGE
- You will drive sales & sales support for new and existing customers.
- You will manage client accounts with a focus on AI Marketing & CRM services.
- Take full ownership of the product and customer relationships and provide operational support for running monitoring and handling issues on AIdriven products.
- Reporting on customers marketing and CRM activities.
- Enhance Marketing Services offer by adding new acquisition retention and reactivation products to the portfolio.
- Stay ahead of market shifts consumer trends and competitor strategies adapting marketing when opportunities emerge.
YOUR PROFILE
- Bachelors degree or higher preferably in Marketing Business or related field.
- Proven experience managing fullcycle B2C marketing operations with B2B exposure as a plus.
- Strong background in customerfacing roles such as Account Management Sales or Presales.
- Proficiency in monitoring analyzing and refining marketing strategies for optimal performance.
- Experience in Product Management Project Management and/or QA.
- Proficiency in CRM systems BI tools and data analysis techniques.
- Strong communication and interpersonal skills to effectively convey marketing strategies and product benefits to clients and internal teams.
- Proactively identify and address bottlenecks driving progress and solutions across the organization. Act as a bridge between departments organizations and processes to ensure seamless collaboration and efficiency.
- Strong get things done the right way work ethic.
- Eagerness to learn new tools and processes.
- Fluency in English and an additional language essential.
OUR OFFER
- Youll be surrounded by enthusiastic sports betting and igaming industry experts this is a chance to turn your passion into a career.
- Platform to gain international recognition for your expertise and build a career in one of the fastestgrowing businesses in the digital sports environment.
- We equip you with competent handson managers who are top performers in their field and have a passion for the industry.
- We are a diverse and collaborative global team with a unique spirit determined to achieve our goals with integrity and focus.
- We talk sports every day and take the sporting spirit into our daily work.
- Work from our Central office participate in regular team and office social events and thrive in a hybrid work setup.
Additional Information :
At Sportradar we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
