Junior Helpdesk
Junior Helpdesk
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Job Description
Provide technical support for:
- End users and requestors.
- Windows OS and related devices.
- macOS and Apple devices.
- Cloud technologies and services.
- VPN solutions.
- Access control systems.
- CCTV systems.
Support of:
- User onboarding IT induction and offboarding.
- Device administration: accounting and inventory tracking.
- Ticket system management and support request handling.
- Diagnosing and troubleshooting printer and peripheral device failures.
- Audio visual and conference room tools support.
- User account management.
- Cable organization and management.
Qualifications :
- Strong desire to learn and troubleshoot technical issues.
- Attention to detail and methodical problemsolving approach.
- Fluent in English and Spanish.
- Ability to quickly and efficiently resolve technical and userrelated issues.
- Ability to crimp Network Patch Cables (RJ45 plugs)
- Strong ability to maintain focus take responsibility and stay organized in a fastpaced environment.
- Experience supporting Windows OS macOS and related applications is a plus!
Additional Information :
What do we offer
- Competitive salary
- Fulltime
- Flexible working hours
- Free Friday afternoons
- 35hour week for the full month of August (free afternoons!)
- Private & Medical Insurance
- Dental insurance
- Lunch vouchers
- Exclusive Employees discounts
- Free coffee
- English courses
- Referral bonus if you bring people as talented as you.
We offer flexible annual working time modelspart time as well as a hybrid approach to home office. At CREALOGIX we live a friendly culture with flat hierarchies where people call each other by their first names. Come and join us in a supportive working environment with training and developmentopportunities on and off the job a generous holiday entitlement the possibility of unpaid leave as well as locationrelated benefits.
CREALOGIX Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of origin religion age or gender. We support inclusion and welcome diversity as an essential source of strength in our global team. Please note that all our job descriptions are written gender neutral.
Have we caught your attention
Dont hesitate and send us your application online. We are looking forward to it! Feel free to contact the local Recruiting Team if you have any questions.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
