Clinical Incident Officer
Clinical Incident Officer
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Job Description
The Clinical Incident Officer supports the Clinical Incident Manager in conducting thorough and timely investigations of clinical incidents. This includes ensuring investigations are completed in accordance with internal policies procedures and guidelines and that all relevant information is accurately documented in the required systems.
This role works collaboratively with internal and external stakeholders and provides feedback guidance education and coaching in response to identified and reported incidents or issuesfostering a culture of continuous improvement and accountability.
This position may require working within sensitive highsecurity or correctional environments in accordance with Departmental policies and security protocols.
About You & What Youll Bring
- Minimum 2 years experience in incident complaint and performance management
- Proven experience working in a clinical setting such as acute care (Emergency ICU Medical/Surgical) or aged care environments
- Experience in clinical management and/or compliancerelated activities
- Ability to conduct and document thorough professional and objective investigations of incidents
- Strong analytical critical thinking and problemsolving skills
- Excellent written and verbal communication abilities with the capability to engage in a nonconfrontational and exploratory manner with diverse stakeholders
- Professionalism integrity and discretion when handling sensitive information.
- AHPRA Registered Health Practitioner (recency of practice desirable)
- Incident Investigation Management (or related) credentials (desirable)
If you have any questions or further assistance about the role please contact Ana Colina on
Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
