Implementation Project Manager
Implementation Project Manager
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Job Description
Team Summary
The Implementation team are responsible for managing endtoend lifecycle of client or network partner implementations for our account and Wallet products within the Visa Payment Limited division of Visa. This role will be responsible for leading the endtoend lifecycle of a particular network implementations.
What an Implementation Project Manager does at Visa:
- Manage key implementation objectives deliverables milestones dependencies and success criteria in collaboration with the sponsor and other stakeholders.
- Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team as part of the IMO Governance model.
- Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
- Respond to issues challenges and concerns that arise during the implementation challenging and pushing back as required
- Manage the relationship with both internal and external senior stakeholders escalating only in the most complex situations .Work with others to utilize multiple information sources in order to resolve complex problems identifying potential solutions and recommendations
- Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
- Act as the Network Implementation SME for multiple initiatives and work closely with the Product and Technology teams to ensure that we act as One Visa (both internally and externally) and can identify and assist in the resolution of any obstacles that may arise
- Engage and collaborate with internal/external resources throughout the product development lifecycle to identify Client impacts and define required modifications to onboarding and support processes to address enhancements and the rollout of new feature functionality
- Responsible for the transition of products/services into BAU
- Perform postproject analysis (within the Client Readiness Framework) to identify trends and actions to prevent future client impacts.
- Primary liaison with product offices to identify support or implementation gaps prior to product rollouts and assist in resolution of those gaps.
- Perform new product/support impact assessments required to ensure overall effectiveness of the entire support organization.
- Role also requires significant interaction and subject matter expertise in a number of broad areas with unique requirements across the globe.
- Responsible for own workflow assignments and must be able to be a fast responder and be proactive in resolving problems and meeting deadlines.
What will also help:
- Experience within a payment business and understanding of cross border funds flow
- API integration project delivery for clients
- Understanding of the financial regulatory landscape
- Additional languages to business competency
Why this is important to Visa
As the worlds leader in digital payments technology Visas mission is to connect the world through the most creative reliable and secure payment network enabling individuals businesses and economies to thrive. Our advanced global processing network VisaNet provides secure and reliable payments around the world and is capable of handling more than 65000 transaction messages a second. The companys dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone everywhere. As the world moves from analog to digital Visa is applying our brand products people network and scale to reshape the future of commerce.
At Visa your individuality fits right in. Working here gives you an opportunity to impact the world invest in your career growth and be part of an inclusive and diverse workplace. We are a global team of disruptors trailblazers innovators and risktakers who are helping drive economic growth in even the most remote parts of the world creatively moving the industry forward and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
Youre an Individual. Were the team for you. Together lets transform the way the world pays.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
- 8 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBAJD MD) or 0 years of work experience with a PhD
Preferred Qualifications
- Minimum 5 years of experience in project management or program management.
- Hold relevant project management qualifications (e.g. Prince II Agile)
- Proven track record in delivering high value multifunctional transformation program and complex projects within a challenging and fast evolving matrix driven organization.
- Effective leadership people management communications and influencing skills.
- Excellent skills in drafting presentations reports communications and other deliverables
- Subject Matter Expertise in multiple areas of VPL platform processing as well as understanding of digital based technology including APIs.
- Strong technical aptitude with the ability to absorb technical information and apply to business solutions.
- Able to set priorities influence others and manage client and stakeholder expectations.
- Demonstrated success in customer relationship management.
- Selfstarter with a demonstrated ability to achieve results as part of an effective team and ability to effectively prioritize and multitask under deadlines.
- Strong interpersonal skills and proven abilities in negotiating with and influencing customers and staff at all levels.
- Analytical mindset with an ability to question statusquo and generate innovative ideas
- Experience using standard MS Office tools (e.g. MS Project Excel PowerPoint Word)
- Excellent time management organization and planning skills are essential.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
