Barista Lead - Seasonal, Starbucks (Harrah's Atlantic City)
Barista Lead - Seasonal, Starbucks (Harrah's Atlantic City)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
- This position responsible for leading the coffee shop outlet operation and ensures staff provides a memorable and legendary experience for all guests. Responsible for providing fast friendly and worldclass hospitality to all guests.
- DIRECTLY SUPERVISES:
NA
KEY JOB FUNCITONS:
- Supports the Manager in all departmental initiatives related to Starbucks
- Owns the Starbucks area experience including cleanliness customer facing signage audio/visual components and ensures the highest level of welcoming and promptness from staff
- Assists in the development and implementation of goals and objectives for the Starbucks outlet
- Promotes customer loyalty and brand image through continually exceeding customer expectations
- Reviews scheduling and staffing levels to ensure adequate levels to accommodate guest volumes
- Inspires and motivates partner performance through specific recognition and feedback
- Leads and serves with the Green Apron behaviors; sets the shift standard and recognizes the positive actions of others
- Greets everyone at all times. Smiles and makes eye contact and verbally greets guess and coworkers from arrival to the property departure
- Prepares coffee with a comprehensive understanding of coffee blends quality coffee variety roast degree and latte art
- Recites recipes from memory and flawlessly prepares all beverages
- Upsells chocolate and pastries in accordance with restaurant standards
- Ensures all equipment is in working order throughout shift in accordance with established standards
- Assists with various new hire training on product preparation cash handling procedures and cash register policies when settling guest checks
- Responsible for stocking retail areas and maintains a clean and safe work environment
EDUCATION and/or EXPERIENCE:
Minimum two years of highvolume serving experience. Must have successfully completed Barista Training and advanced Store Training.
QUALIFICATIONS:
- Must be congenial and have neat professional appearance with good personal hygiene
- Must be reliable and conscientious with the ability to lead as a team
- Must have strong interpersonal and communication skills
- Ability to interact (in English) with guests coworkers and supervisory staff
- Must be accurate and detail oriented with the ability to learn quickly
- Ability to act quickly and exercise good judgment under pressure and/or conflict situations
WORK ENVIRONMENT:
Diverse fastpaced deadline driven multiproject coordination prioritizing and flexing to accommodate last minute requests and changes.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Employment Type
Full-Time
