Health Club Attendant- Part Time -(Caesars Palace LV)

Job Summary:

The Spa Attendant is responsible for maintaining a clean organized and functional environment throughout the spa and fitness areas. They ensure the highest standards of hygiene and service by diligently overseeing the spas wet facilities (saunas steam rooms roman bath jacuzzi) locker rooms linen management and food and beverage offerings. The Spa Attendant assists guests with their needs provides guidance on available amenities and always ensures comfort and satisfaction.

Essential Job Functions:

• Complete daily opening and closing duties for the fitness center and spa.
• Greet guests with warmth and professionalism creating a positive and inviting atmosphere from the moment they enter the spa fitness center and wellness spaces.
• Assist with check in at the wet facility area ensuring optimal booking flow and minimal wait times for guests.
• Ensure the vanity showers ice buckets food stations and waiting areas are always tidy organized and aligned with the spas calming and professional atmosphere.
• Manage the linen running set up and restock as per operations requires.
• Maintain and organize the attendant storerooms take inventory of all amenities and flag to direct report for reordering.
• Ensure all facilities are functional and in good working condition.
• Provide exceptional fivestar service to guests ensuring a personalized experience. Address guest inquiries concerns and requests promptly ensuring satisfaction at every stage of their visit.
• Maintain accurate guest records process any F&B sales to guest bill payments and assist with administrative tasks such as updating guest profile notes sales in POS and tracking inventory.
• Communicate effectively with providers and reception team to ensure smooth operations and to relay guest preferences or special requests.
• Hit sales conversion targets and monthly financial goals of the services and retail aspects of the business as set by Spa Management.
• Attend all mandatory meetings and trainings as set out by Spa Management.
• Perform all tasks as assigned by Spa Management.

Qualifications:

• Education: High School Diploma or Equivalent
• TAM Card
• Food Handling Card
• Customer Service Excellence: Strong interpersonal and communication skills with the ability to create a friendly welcoming environment.
• Experience: 1 years of experience in luxury hospitality or 5star Spa is preferred
• Organizational Skills: Ability to manage multiple tasks such as scheduling guest tours locker management F&B service and retail sales in a fastpaced environment.
• Attention to Detail: Accuracy in handling guest request treatment recommendations and any guest request.
• Sales Acumen: Comfortable promoting and selling spa products and services to guests in a nonpushy consultative manner.
• Professional Demeanor: A polished professional groomed appearance and positive attitude to represent the spas high standards.
• Technology Proficiency: Experience with spa management software basic office tools (e.g. Microsoft Office)

Physical Mental & Environmental Demands:

• Able to stand for a long period of time (up to an average 8hour shift).
• Able to handle several tasks at once.
• Able to lift and push heavy objects and maneuver towel bins in close quarters.
• Light cleaning and spot cleaning required to maintain high hygiene standards.
• Unpacking and restocking inventory
• Serving Food and Beverages

Disclaimer: This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).