Manager, Investigation and Resolution Unit
Manager, Investigation and Resolution Unit
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$ 93704 - 152068
1 Vacancy
Job Description
WHO WE ARE
We are the Metropolitan Council the regional government for the sevencounty Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation wastewater and housing services.More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.
The Office of Equity and Equal Opportunity supports the role of the Metropolitan Council as an Equal Opportunity Employer and its employment practices and business operations to reflect a sense of value and respect for diversity among its employees customers and the citizens of the sevencounty metropolitan area.
How your work would contribute to our organization and the Twin Cities region:
The IRU Manager is responsible for managing the unit supervising and developing several direct reports delivering trainings and providing strategic direction and technical assistance for development and implementation of the Civil Right Act of 1964 and other nondiscrimination laws with the emphasis on Title VII and Title VI program to ensure a work environment and public service that is free from discrimination and harassment.What you would do in this job
- Supervise coordinate distribute work provide work instruction coach monitor work train and evaluate performance of direct reports.
- Coordinate work assignments for contracted services with external investigators.
- Act as a neutral party throughout investigatory process of protected class discrimination and harassment to determine whether policies federal law state law local rules or regulations were violated.
- Interview complainants respondents witnesses and other individuals and conduct site visits and review records of past practices.
- Prepare and submit factfinding reports and participate in resolution to reports.
- Testify in legal proceedings.
- Mediate and utilize resolution and problemsolving processes to resolve internal reports.
- Develop review and revise from time to time the Councils Affirmative Action Plan to reflect changes in the workforce in compliance with federal and state requirements and to complement the strategic vision of the Council.
- Work in collaboration with the OEEO leadership to engage leaders managers and supervisors in systemic change in practices review processes with an equity lens and identify training needs for supervisors managers and employees on inclusion bias antidiscrimination and antiharassment related issues.
- Partner with Occupational Health leadership on accommodation requests and reviews and training new managers.
- Revise and update policies and procedures for councilwide adherence. Productively communicate policy and procedure to all employees within OEEO and across the Council.
- Remain knowledgeable of federal and state law and regulations and trends within OEEO services related to discrimination harassment equal employment opportunity affirmative action Americans with Disabilities Act as amended Age Discrimination in Employment Act Civil Rights Act Title VI Title VII and other related practices case law statutes and regulations.
- Attend conferences and training courses and participate in Council committees that further the work of OEEO.
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of education (in law human resources public administration social sciences or similar) and relevant experience in a diversityrelated field:
- Juris Doctor (JD) and 2 years of experience including 2 years in a supervisory or management position.
- Masters degree and 3 years of experience including 2 years in a supervisory or management position.
- Bachelors degree and 5 years of experience including 2 years in a supervisory or management position.
- Associates degree and 7 years of experience including 2 years in a supervisory or management position.
- High school diploma/GED and 9 years of experience including 2 years in a supervisory or management position.
What additional skills and experience would be helpful in this job (desired qualifications):- Knowledge of equal employment opportunity and affirmative action program administration and principles of conducting investigations including interview methods and techniques conducting planning organizing and leading investigations facilitation and preparation of reports and recommendations.
- Knowledge of state and federal laws governing standard investigative practices equal opportunity affirmative action civil rights laws related case law and the Minnesota Government Data Practices Act due process and just cause standards sufficient to ensure the legality and defensibility of the investigation and protection of individual rights.
- Experience developing and implementing Affirmative Action Plans and related programming. Experience working with HR staff and others to ensure the Affirmative Action Goals are met in hiring promotion and retention of employees from protected groups.
- Demonstrated experience working with diverse cultural and ethnic backgrounds of community and staff.
- Skill in development of policy procedure and process with an equity lens.
- Effective written and oral communication skills to communicate policies procedures present investigative reports testify in proceedings and conduct training.
- Skill in mediation negotiation problemsolving analytical and conflict resolution.
- Skill in working with individuals in high stress situations in a compassionate professional and courteous manner and to diffuse and manage situations involving intense conflict.
- Ability to organize and conduct synthesis and analysis of varied and complex information and problems.
- Ability to establish and maintain effective working relationships.
- Ability to tolerate a high degree of ambiguity while exercising independent judgment within established procedural guidelines.
- Ability to maintain confidentiality and professional relationships in dealing with sensitive complex civil rights legal and human resource matters.
- Ability to coordinate and distribute work appropriately provide work instruction and evaluate coach and monitor work of staff.
- Ability to utilize computer technology used for communication data gathering and reporting.
- Ability to work flexible work hours with some evening and/or weekend hours required.
- We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
- We encourage our employees to develop their skills through onsite training and tuition reimbursement.
- We provide a competitive salary excellent benefits and a good work/life balance.
Additional information
Union/Grade: Metropolitan Council Management Association (MANA)/Grade I
FLSA Status: Exempt
Safety Sensitive: No
What your work environment would be:
Work is performed in a standard office setting. Some positions may require travel between primary work sites to other sites. Ability and willingness to travel in metro area occasionally.
What steps the recruitment process involves:- We review your minimum qualifications.
- We rate your education and experience.
- We conduct a structured panel interview.
- We conduct a selection interview.
If you are new to the Metropolitan Council you must pass a drug test (safetysensitive positions only) and a background check which verifies education employment and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction you do not automatically fail. The Metropolitan Council considers felony gross misdemeanor and misdemeanor convictions on a casebycase basis based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council you must pass a drug test (if moving from a nonsafety sensitive position to a safetysensitive position) and criminal background checks if the job youre applying for is safetysensitive is a supervisory or management job is in the Finance Information Services Audit or Human Resources departments or has access to financial records files/databases cash vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity Affirmative Action and veteranfriendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color members of the LGBTQ community individuals with disabilities women and veterans to apply.
If you have a disability that requires accommodation during the selection process please email .
Required Experience:
Manager
Employment Type
Full-Time
