Workday Administrator
Workday Administrator
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1 Vacancy
Job Description
The Workday Administrator position is a member of the IT Applications and Software Development team. The person in this role will support the Workday tenant with security administration and understand concepts for human resources finance and project management. They will utilize knowledge of MAHECs business functions and their technical skills to design implement modify upgrade enhance and support enterprise functions.This is a fulltime onsite position that qualifies for full Total Rewards including great healthcare coverage 30 paid days off annually and more!
- This position provides leadership and direction for incorporating new workflows into enterprise systems. Work situations include project leadership application training documentation development analytical thinking independent decisionmaking problem solving systems analysis customer service skills organization public speaking skills and excellent written and verbal communication skills.
- Must establish a good rapport and working relationships with all levels of staff management providers MAHEC executives vendor personnel and outside healthcare organizations. Business and enterprise systems supported include but are not limited to Workday Modules: HCM Financial Procurement and Project Management.
SPECIFIC RESPONSIBILITIES:
Act as primary point of contact to monitor and triage HR/Finance IT issues
Configure maintain and advise on security within Workday application. This includes domain security policies roles and role assignments
Research inquiries using available information resources and redirect problems to the appropriate resource
Lead effort in tracking issues and resolutions; identify situations requiring urgent attention
Stay current with any supported system information changes and updates
Serve as subject matter expert on current and upcoming Workday capabilities
Evaluate releases and functionality to identify opportunities to improve and optimize the use Workday
Configure test validate and implement Business Process changes in Workday
Assist in testing of integrations security and annual events
Maintain master data values in Workday (ex: Job Profile Job Family Job Group Roles Custom Organization Types Positions Locations)
Serve as an escalation resource for Tier 2 & 3 issues from business units
Provide input and knowledge sharing with Workday Team Lead Workday Team Members and clients as appropriate
Participate in scheduled and ad hoc training to improve policy and process acumen
This role description is a general description of the essential job functions. It is not intended to describe all the duties the Workday Administrator may perform.
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals whether it be a colleague patient or patients family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties especially in complex and difficult situations to ultimately provide the best care possible to our patients and their families.
Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills critical thinking skills confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHECs organizational training. Finally the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
Interpersonal Skills
Showing the ability to meet difficult situations with grace professionalism and understanding. Within your area of expertise showing respect and showing empathy where appropriate with your colleagues patients and their family at all times even when its most difficult to do so. This is done in part by effective listening being your authentic self showing responsibility and dependability and being patient with others.
Organizational Values
Adherence to MAHECs founding principles and incorporating them every day. This includes among others having integrity and accountability reverence for other cultures and equitable practices ability to manage change and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
COMPUTER
Excellent skills in Microsoft Office including Word Excel PowerPoint and database applications .
Knowledge and experience with relational databases their structure and concepts of how data is stored and retrieved .
Specific knowledge of recent versions of Workday application or similar enterprise applications is strongly preferred.
Working knowledge of windows file structure MS Office products including Excel.
Working knowledge of XML Translations is preferred.
FOREIGN LANGUAGE
None.
PHYSICAL DEMANDS
Position requires sitting frequently. Must be able to use a computer to input and review results of work on a typical computer monitor.
EDUCATION AND EXPERIENCE
Bachelors degree in a business or technology related field.
3 5 years of experience working with Workday in HCM and/or Finance setting or demonstrated success in supporting other complex enterprise systems.
Experience in data management and reporting
Functional experience within a business setting preferred.
Ability to work independently initiate and complete tasks with minimal supervision .
Must demonstrate appropriate service orientation in all interactions.
Strong critical thinking and problemsolving skills .
Ability to handle multiple competing priorities .
Must demonstrate a prominent level of attention to detail.
Must demonstrate discretion in dealing with confidential medical fiscal and personnel information as is appropriate to position.
REQUIRED LICENSES:
Valid North Carolina drivers license preferred.
SCHEDULE:
- Regular attendance onsite is an essential function of this position. Typical business hours are Monday Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend holiday or evening coverage is occasionally . Work hours will need to be flexible in order to respond to special work assignments or evening activities as requested by the team leader.
POSITION COMPENSATION:
- $71500 annually MAHEC Full Time Total Rewards package
At MAHEC we strive to equip all team members with Total Rewards (pay benefits) to honor their service support their health manage their financial security build their career and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road Asheville NC 28803. Equal Opportunity Employer. Black Indigenous People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind studies show that women gender diverse and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role and you have related experience and qualifications we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
