DescriptionJob Summary:
Our Account Specialist collaborates with the Account Service team and property partners on the development and execution of all creative campaigns and individual client projects. The ideal Account Specialist must thrive in a high energy fastpaced environment have exceptional organizational skills have a proactive attitude excellent people skills and a sincere interest in the hospitality business.
This is a strong partnership role working closely with Account Managers and Clients to provide the utmost level of service.
At Caesars Entertainment we create memorable experiences personalize rewards and delight every guest every team member every time. We stand behind our Code of Commitment for our team members guests and communities. Our six core values guide our strategies and how we work as a team: caring culture celebrate success integrity diversity service with passion andownership.
Responsibilities:
- Supports Account Team in dailydeliverables activities and deadlines for creative campaigns and individual clientprojects.
- Monitorclient supportemails/callsandrespondorrouteinquiriesappropriatelyandensure client issues are resolved in a timelymanner.
- Supports Account team with metrics and program performance measures toevaluate program effectiveness and to integrate into futureinitiatives.
- May coordinate or participate in any phase of the project cycle including planningdesign development testing implementation documentation training andclosure.
- Daily management of workflow within the project management tool to move creativerequests through thesystem.
- Coordinates the products services and creative requirements of eachclient.
- Ensures orderly and timely completion of projectwork.
- Facilitates all administrative duties including: weekly status reports project documentation and internal jobmanagement.
- Gains familiarity with the clients industry products business culture andcompetition.
Qualifications:
- Ability tocommunicate clearly and concisely verbally and inwriting.
- Results oriented andselfmotivated.
- Ability tobalance multiple priorities and meetdeadlines.
- Ability towork both independently and as part of ateam.
- Strong work ethic and attention to detail reliably and greatenergy
- Proficiency in Excel PowerPoint and Wordrequired
Required Experience:
Unclear Seniority