SummaryThe Senior Operations Manager will ensure that production resources meet the safety quality cost and delivery expectations over a threeshift operation. This position is additionally responsible for developing their team setting direction and enabling their team to drive results. The Senior Operations Manager will be a leader in implementing and influencing a continuous improvement culture across the Operations department based on the WCOM (World Class Operations Management) and TPM (Total Productive Maintenance) philosophy implementing a culture of continuous improvement to increases operational efficiencies and productivity through a TPM Pillar approach and launching cross functional teams to eliminate losses.
Responsibilities- Foster a safe working environment promoting safety related processes and procedures Work towards 0 accidents
- Shows strong leadership in promoting safety processes and procedures
- Enforce and coach on all internal and external safety regulations.
- Be familiar with State and Federal Safety Requirements.
- Responsible to maintain and improve existing HACCP and other quality programs.
- Ensure quality deviations are reviewed and corrective actions to avoid reoccurrence are identified.
- Ensure that sanitation and housekeeping of assigned areas meet Ghirardelli standards as well as regulatory requirements.
- Hold employees accountable for the quality of product.
- Manage labor and material variances and develop action plans to reduce costs.
- Drive improvements to line efficiencies through the development and execution of improvement plans and corrective actions for deviations from standard.
- Participate in longterm capital planning.
- Control production department budgets in respective areas of responsibility.
- Responsible for material flow and material usage in the assigned area.
- Effectively communicate across the organization including Production Warehouse Planning Human Resources and other departments
- Fosters and promotes a culture of teamwork between all plant departments
- Motivate plant employees by recognizing positive achievements with regard to safe practices work quality attitude attendance followthrough and organization.
- Leadership coaching and development of direct report salaried production supervisors.
- Work closely together with Human Resources department to guarantee that all labor issues are addressed in a timely manner and according to the union contract.
- Participate and drive resolution with grievance meetings contract negotiations mediation and arbitration as needed.
- Drive continuous improvement projects in area working closely with Industrial Performance QA Scheduling Maintenance R&D and Engineering
- Support Engineering Department when new processes and machinery are designed built installed and trained for. Meet with Engineering on all new design reviews for installations and upgrades
- Lead the implementation of TPM philosophy within their area to prioritize projects to improve the factory efficiency and losses
- Hire develop and manage performance of team. Create an inclusive environment that embraces our values and purpose.
- Provide direct support to other areas of Supply chain such as CoPack Supply Planning etc.
- Utilizes expertise in the organization to drive key initiatives
- May perform other duties as assigned.
- Complete special projects and other duties as assigned or as necessary.
Required Knowledge and Skills- BA degree in Engineering Food Science or related discipline and minimum 8 years of related experience
- 23 years of direct supervision experience
- 12 years of department manager experience
- Previous experience in chocolate manufacturing and/or consumer packaging goods (CPG) preferred
- Deductive reasoning strong analytical and problem solving skills
- Employs Lean tools in order to accomplish business objectives
- Applies a structured methodology and lead change management activities
- Ability to direct and lead direct reports with strong skills in leading organizing and developing people
- Excellent organizational skills
- Ability to set expectations and hold employees accountable
- Ability to set priorities and to be selfdisciplined and consistent
- Good written and oral communications skills
- Ability to develop and implement action steps and follow through with the people responsible for them
- Ability to work effectively in a union environment and gain knowledge of the Union Contract
- Good knowledge of food processing and packaging machinery
- Computer literacy in MS Office
- Experience with SAP a plus
Other Job Requirements
- Required to regularly sit. Occasionally required to stand or walk.
- Occasionally required to lift and/or move up to 25 pounds.
- This position must be able to concentrate for extended periods of time paying close attention to detail.
- Potential for very warm or very cold working environment/depending on area of assignment.
- Interfacing with various manufacturing equipment and office computer equipment.
- Regular communication with direct reports and internal and/or external customers
- Must be able to kneel bend crouch and climb as required
- Must be capable of using protective equipment such as hard hats safety glasses/goggles safety shoes hearing protection etc.
- Flexibility around work hours to interact with key employees on all shifts.
Salary: $144773 $160000 / year
Required Experience:
Senior Manager