Salesforce Administrator/ Architect
Salesforce Administrator/ Architect
Posted on :
13-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
The CX and Growth squad at OakNorth is on a mission to create customer visibility and a
connected customer experience across our product lines (Business Banking Lending and
Personal Savings). Our recently launched bankwide CRM Platform (Salesforce) is critical to
achieving this mission.
We seek a highly skilled and experienced Salesforce Administrator/Architect to join our
team. The ideal candidate will be responsible for the design implementation and
maintenance of our Salesforce platform ensuring it meets our businesss evolving needs.
This role requires a strong understanding of Salesforce best practices coupled with the ability to
architect complex solutions and integrate them with other systems. The successful candidate
will possess a blend of technical expertise problemsolving abilities and excellent
communication and stakeholder management skills.
The role
- Design configure and customise the Salesforce platform to support business processes across sales service and marketing.
- Develop and implement Salesforce solutions including custom objects fields formulas workflows process builder and flows
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Architect and implement solutions that integrate Salesforce with other enterprise systems.
- Manage Salesforce security including user roles profiles permissions and sharing rules.
- Promote data quality and integrity within the Salesforce platform.
- Provide technical support and training to Salesforce users.
- Stay uptodate with the latest Salesforce releases and technologies.
- Work closely with crossfunctional teams to ensure alignment and effective communication.
- Participate in Agile development processes including sprint planning daily standups and retrospectives.
Technology
- Salesforce Sales Cloud Service Cloud ideally also Financial Services Cloud experience.
- Salesforce configuration and customisation (e.g. declarative development).
- Salesforce AI tools (Einstein Agentforce).
- Experience with external AI platforms (e.g. OpenAI) for Salesforce integration.
- Lightning Web Components
- FlexCards or similar UI composition tools.
- REST and SOAP API integration.
- Workflow automation tools (e.g. Process Builder Flow Builder).
- Data manipulation languages (SOQL).
- Marketing Automation Tools (e.g. Iterable Hubspot Marketing Cloud).
- Database concepts and data modelling.
- Strong stakeholder management skills with a proven ability to build and maintain relationships with business users and technical teams.
How we expect you to work
- We expect you to work in these ways as well as encouraging and enabling these practices from others:
- Collaborate We work in crossfunctional mission driven autonomous squads that gel over time. We pair program to work better through shared experience and knowledge.
- Focus on outcomes over outputs Solving a problem for users that translates to business results is our goal. Measurements focused on that goal help us to understand if we are succeeding.
- Practice continuous improvement We optimise for feedback now rather than presume what might be needed in the future and introduce complexity before it will be used. This means we learn faster. We share learnings in blamefree formats so that we do not repeat things that have failed but still have confidence to innovate.
- Seek to understand our users We constantly seek understanding from data and conversations to better serve our users needs taking an active part in research to hear from them directly and regularly.
- Embrace and enable continuous deployment Seamless delivery of changes into an environment without manual intervention is essential for us to ensure that we are highly productive; consider resiliency; and practice security by design.
- Test outsidein test first TDD keeps us confident in moving fast and deploying regularly. We want to solve user problems and so we test with that mindset writing scenarios first then considering our solution; coupling tests to behaviour rather than implementation.
- You build it you run it We embrace DevOps culture and endtoend ownership of products and features. Every engineer regardless of their role has the opportunity to lead delivery of features from start to finish.
- Be cloud native We leverage automation and hosted services to deliver resilient secure services quickly and consistently. Where SaaS tools help us achieve more productivity and better quality results for a cheap price we use these to automate low value tasks.
How we expect you to behave
- We embrace difference and know that when we can be ourselves at work we are happier more motivated and creative. We want to be able to bring our whole selves to work have our own perspectives and know that we belong. As such through your behaviours at work we expect you to reflect and actively sustain a healthy engineering environment that looks like this:
- A wide range of voices heard to the benefit of all
- Teams that are clearly happy engaged and laugh together
- Perceivable safety to have an opinion or ask a question
- No egos people listen to and learn from others at all levels with strong opinions held loosely
What makes working here better
- This role offers the opportunity to work closely with the team requiring a minimum of 3 days per week in the office to foster handson collaboration and innovation.
- Worklife balance 25 days holiday (plus bank holidays) each year and enhanced family leave allowances.
- Competitive salary & equity We want people to have a serious stake in the business.
- Good kit Your choice of the best laptop running macOS or Ubuntu.
- Team socials The opportunity to get to know each other outside of work.
- Company socials A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth or at our free barista bar every day.
- Commuter support We offer the cycle to work scheme.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
