Strategic Lead & Facilitator, Indigenous Patient Experience, Quality, and ICS

Come work as a Strategic Lead & Facilitator Indigenous Cultural Safety with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Strategic Lead & Facilitator Indigenous Cultural Safety to join the Indigenous Cultural Safety Team. Apply today to join our team!

Vancouver Coastal Health is committed to improving the health and access to culturally safe healthcare of the Indigenous people in our region and we recognize that we all have a contribution to make in reconciliation and Indigenous Health team works with staff and physicians across all programs and departments to provide strategic leadership partner collaboration and community engagement to assist VCH to become a more culturally competent and safe organization.

As a Strategic Lead & Facilitator Indigenous Cultural Safety with Vancouver Coastal Health you will:

• Lead the development of a Vancouver Coastal Health (VCH) wide education plan and leads the facilitation of cultural safety education and training in a way that is relevant to the values and strategic directions of the organization and with the goal of enhancing the organizations capacity to deliver health services in a culturally safe manner.
• Provide consultation and direction to address specific cultural safety issues; contributes and participates in the development of guidelines systems and instruments to support the achievement and maintenance of cultural safety throughout the continuum of health services
• Collaborate with colleagues in other disciplines to ensure appropriate staff development and participation in education and cultural safety initiatives. This role also requires the ability to facilitate and develop the curriculum required for the training to improve the competencies of the VCH workforce.
• Collaborate and support the development of all training with colleagues in other health disciplines to ensure appropriate staff development and participation in education and that the Indigenous Cultural Safety lens is applied to the development of all initiatives and programs.
• Work collaboratively with the Indigenous Health Program the Indigenous community partners and other internal/external stakeholders to lead the organization in meeting its goal of enhancing Indigenous peoples access to VCH services. Patient and staff safety is a priority and responsibility shared by everyone; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position

Education & Experience

• A level of education training and experience equivalent to a Masters Degree in Adult Learning or a related discipline.
• Three (3) years recent related experience in coaching mentoring training conflict resolution and provision of facilitation of Indigenous cultural competency curriculum and training.
• Minimum of five (5) years working for an Indigenous organization/program that includes interacting and developing relationships with First Nations Metis and Inuit people and Indigenous communities as well as government agencies and ministries along with extensive understanding and knowledge of Indigenous culture and specifically Vancouver Coastal Health regions First Nations cultures.
• Valid BC Drivers license as local area travel requires the use of a personal vehicle.

Pursuant to Section 41 of the British Columbia Human Rights Code preference will be given to individuals of Indigenous identity (First Nations Inuit Mtis).

Knowledge & Abilities

• Comprehensive knowledge and demonstrated ability to create an environment of cultural safety has completed Indigenous Cultural Safety Training.
• Demonstrated understanding and indepth knowledge of First Nations Inuit and Mtis Peoples and history.
• Demonstrated understanding of provincial and federal guiding principles and documents for example In Plain Sight report and calls to action to eliminate Indigenousspecific racism in the health care sector.
• Demonstrated ability to identify and recognize current health care system gaps and barriers for Indigenous individuals and communities seeking health care.
• Demonstrated ability to identify and recognize power inequities within the healthcare system associated with ongoing impacts of colonialism.
• Demonstrated knowledge of relevant legislation and provincial/national standards on health safety and wellness.
• Demonstrated ability to effectively lead and support teams inspiring a shared vision that aligns with organization goals objectives and strategies.
• Demonstrated ability to build strong positive relationships and utilizes strong communication skills and clientbased solutionfocused approach to finding creative and proactive ways to support staff wellness.
• Demonstrated ability to work professionally diplomatically and persuasively to foster and maintain effective working relationships with internal and external partners.
• In depth knowledge and understanding of Indigenous Culture and History in BC and Canada
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated highly specialized skills in assessing and managing conflict in often cross cultural emotionally charged and complex learning environments.
• Demonstrated ability to be selfdirected work independently and collaboratively in a work environment.
• Demonstrated ability to design education material and lesson plans.
• Ability to utilize strong interpersonal skills to deal with others effectively. Requires strong analysis critical thinking and problem solving skills.
• Demonstrated ability to teach coach and mentor all levels of care providers.
• Commitment to ongoing professional development.
• Proven ability to work well under pressure either related to deadlines or unforeseen circumstances.
• Ability to operate related equipment including computer hardware and software.
• Physical ability to perform the duties of the position.
  
  

As per Ministry of Health policy all health care workers working in publiclyfunded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care research and teaching delivering service to more than one million BC residents. At VCH we embrace thinking boldly taking smart risks and going first when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package including MSP extended health and dental and municipal pension plan
Grow your career with employerpaid training and leadership development opportunities
Wellness supports including counselling critical incident and innovative wellness services are available to employees and their immediate families
Awardwinning recognition programs to honour staff medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices diverse teams and inclusive environments which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equitydeserving communities including Indigenous Peoples and members of racialized groups people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canadas Top 100 Employers in 2024.

Only shortlisted applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.