Data Center Engineering Operations Facility Manager, Data Center Engg Ops

Amazon Web Services (AWS) is seeking a dynamic Data Center Engineering Operations (DCEO) Facility Manager to join the Global Infrastructure Operations organization and serve as a technical resource and leader within data centers. The position will help ensure overall availability and reliability to meet or exceed defined service level agreements of data center operations in a specific region. The DCEO Operations Facility Manager is responsible for the overall operation and maintenance of all electrical mechanical and HVAC equipment within the data centers. This role will assist in maintaining high reliability and performance while keeping the operating costs of the facilities at a minimum. This equipment supports missioncritical servers and must maintain better than 99.9999% uptime.

This role acts as Amazons front line when it comes to electrical and mechanical equipment troubleshooting. The team will maintain operate and troubleshoot missioncritical data center facility equipment including electrical support equipment such as standby diesel generators and related fuel systems 3phase electrical systems that include switchgear UPS units PDUs and busways among others. Mechanical equipment may include various types of computer room cooling units centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems building automation systems and general facilities equipment.

Key job responsibilities

Oversee all aspects of the data centers critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
Oversee the safety security availability quality and performance of the team while driving a positive customer experience across multiple shift schedules
Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion
Ensure staffing levels are maintained and grow with expansions
Be actively involved in ongoing construction activities
Coordinate daily with a multitude of third party vendors ensuring adherence to contracted SLAs
Effectively and efficiently manage the operations budget and expenditures

About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

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Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.



Bachelors degree or higher in a relevant engineering discipline or relevant experience.
5 years experience working in data centers or critical infrastructure with an emphasis on building and equipment operation
3 years experience in a management position with 5 or more direct reports

Advanced electrical or mechanical certifications (Bachelors degree or higher in a relevant engineering discipline is also acceptable) OR 5 years experience working in data centers with an emphasis on building and equipment operation
3 years experience in a management position with 5 or more direct reports

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.