Ellucian Banner Application Analyst
Ellucian Banner Application Analyst
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Job Description
Title: Ellucian Banner Application Analyst
Duration: 6 months C2H
Location: Hybrid at least 2 days a week in the Bronx NY no relocation must be local so less than one hour from Bronx NY.
Mode of Interview: Video
The critical skill set here revolves around Banner and other Ellucian products as well as SQL. The resource would be expected to perform initial troubleshooting on operational issues raised reaching out to internal and external resources as necessary.
*Preferably with Education/University experience
The resource would be expected to handle/have knowledge of the following:
- Manage/Process IT Service Desk (ServiceNow) queue for the team
- Banner (Student Finance HR/Payroll CRM Advance) Knowledge
- SQL/PSQL Knowledge
- Banner FGAC/SDE
- Knowledge of Banner Roles/Classes
- Create Ellucian cases /follow up on them
- APPWORX creation of jobs and maintenance
- Weekend upgrade maintenance management of event/testing testing (Oracle patching OS patching)
- Troubleshoot nonproduction and production Banner issues (for example issues with the data and software)
- Validation after Banner production to nonprod clones
- Creating and updating documentation
- DocuSign Knowledge
- Manage PowerFAIDS Security
Employment Type
Full Time
