drjobs Operational Excellence Manager (m/w/d)

Operational Excellence Manager (m/w/d)

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1 Vacancy
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Job Location drjobs

Heidelberg - Germany

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Enzo is on a mission to transform the insurance industry. With our AIpowered SaaS solution we help partner companies detect water damage early and sustainably reduce costs.

As an Operations Excellence Manager (m/f/d) you will play a key role in expanding our processes and structures across the entire organization. You will design implement and measure the quality of our core processes and help us establish a global market standard for water leakage monitoring.

Tasks

  • Develop and implement strategies to increase operational efficiency productivity and quality.
  • Monitor and measure the success of the Operations and Growth areas based on relevant KPIs.
  • Develop and establish processes for delivering our SaaS services ensuring implementation throughout the organization.
  • Collaborate with crossfunctional teams to roll out and operationalize processes and structures.
  • Serve as a key contact for the Customer Service team and partner companies regarding processrelated and technical questions about our SaaS technology.
  • Support daytoday business activities in the areas of fulfillment customer onboarding and water leakage monitoring.
  • Develop training programs for employees and partners on using the Enzo technology.
  • Ensure compliance with quality and regulatory standards during process improvements.

Requirements

  • Degree in Business Administration Engineering Process Management or a comparable qualification.
  • Experience or internships in process optimization lean management or continuous improvement is a plus.
  • Experience with SaaS solutions and their integration into existing business processes.
  • Strong communication and teamwork skills combined with a willingness to learn and grow.
  • Independent working style with strong analytical skills.
  • Fluent in English both written and spoken. German is a plus.
  • High level of initiative handson mentality and the ability to inspire colleagues.

Benefits

Why Enzo

Innovative product with real impact: We solve a major problem for insurers and drive sustainable efficiency improvements.

Fastgrowing company with big opportunities: Be part of a dynamic fastscaling startup with ambitious growth goals.

Room to grow and create: We give you the freedom to strategically build partnerships and shape longterm business models.

Flexible work: Remote or inoffice you decide where youre most productive.

Sounds exciting

Then apply now! Send us a short message with your CV or LinkedIn profile to email address were looking forward to meeting you!

Employment Type

Full Time

Company Industry

About Company

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