Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at LaZBoy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
This position is responsible for exceeding sales and operational benchmarks delivering an exceptional customer experience through the LaZBoy selling process and championing the inhome design program. With a comprehensive understanding of product lines the role focuses on maximizing store promotions and marketing efforts as well as collaborating with support teams to ensure operational excellence.
Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
- Achieve or surpass store and individual sales goals annual operating benchmarks and personal objectives.
- Consistently execute the LaZBoy selling process and strive to provide a favorable experience to all customers.
- Maintain strong knowledge of features and benefits of existing and new product lines.
- Resolve customer inquiries and escalate appropriately when needed.
- Promote inhome design program.
- Maximize store promotions marketing initiatives and grassroots programs.
- Collaborate with support teams to ensure operational excellence.
- Ensure proper execution of all existing and new systems and administrative procedures.
SCOPE & IMPACT:
This position holds significant influence over the stores financial health operational efficiency and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
- Education: High School Diploma or equivalent experience.
- Skills: Basic proficiency in Microsoft Office suite effective communication skills and customer service.
- Other: Ability to work the schedule and hours dictated by business needs to include evenings weekends and holidays
PREFERRED REQUIREMENTS:
- Proficient in using various technology tools and software.
- Strong organizational skills.
- Advanced interpersonal and communication skills.
SUPERVISORY RESPONSIBILITIES: none
PHYSICAL DEMANDS/WORK ENVIRONMENT:
- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions hearing and listening.
- Often required to sit walk bend and stoop
- Subject to inside environmental conditions
- Ability to pass background and drug screen.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.
Sales Compensation
Competitive earnings potential:UNCAPPED commissions on WRITTEN Sales
Pay: training pay $20 per hour 46 weeks
After training end: $18 an hour plus commission plus potential quarterly bonus Commission
2% on sales other than LaZBoy Design Sales 3% on LaZBoy Design Sales.
Weekly Hours:
40
Work Shift:
Benefits for employees in the US:
Benefit offerings to employee and their families include: Medical Vision Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 911 paid holidays each year two weeks prorated vacation as a new hire and either personal time (nonexempt only) or state mandated sick time. More information can be found via: Benefits Guide for US Employees
At LaZBoy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling.
Required Experience:
IC