JOB SUMMARY
The Caf Team Members are primarily responsible for serving guests efficiently in a fastpaced environment. Working hours will be spent in the kitchen cooking preparing and serving food. Exceptionally focused and industrious Cafe worker with a stellar record of guest satisfaction. Skilled multitasker who thrives in a fastpaced high pressure work environment. Flexible scheduling availability to include all evenings most weekends and special events required.
RESPONSIBILITIES
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- Give advice guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- Ensure adequate stock levels of supplies and consumables for the Caf area
- Manage queues and exceed guest expectations; upsell to maximize profit
- Keep Caf and surrounding areas tidy and clean; this includes but is not limited to table clearing removing and washing dishes and taking out the trash
- Handle guest complaints in the first instance and report feedback to the Leadership Team
- Work within established guidelines and operating procedures
- Measure and assemble ingredients for menu items
- Properly cook and store food items at appropriate temperatures
- Rotate stock items as per established procedure
- Ensure compliance with all health code regulations
- Maintain clear wellorganized kitchen and storage areas
- Participate in regular staff meetings and training as required
- Other duties as tasked by Leadership
QUALIFICATION
- Previous restaurant/quick service experience preferred
- ServSafe or similar food handling certification preferred
- Must have experience in the kitchen