Software Development Manager, International Operations Tech

Do you want to help reinvent how Amazon does International Operations Do you want to be involved in optimizing all segments of fulfillment from inventory allocation across Fulfillment Centers to delivery to the customers doorstep

Amazon Globalfocused Operations Technology Solutions (ARTS) team is seeking a Software Development Manager (SDM). This manager will lead a team of developers to innovate and automate Amazon IN Operations and beyond! The teams scope is extensive; the projects could involve anything that will improve Amazon Operations efficiency in India Japan China Mexico Brazil and more.

This is a people management position managing technical people.
The candidate should have:
An extensive background in software development to relate and coach with their directs. They will also need to interact with PMs without needing developers in the early stages.
Experience leading and growing a team of 10 developers. This role delegates and mentors. It is not an IC development role.
An insistence on high standards; rigorously advocating software engineering best practices.
Strong communication skills to bridge the gap between tech and business. They will interact with both developers technical managers product managers and customers.

Key job responsibilities
Work with developers and project management to define project roadmaps. Follow through on plans to deliver highquality solutions on schedule.
Career management and development of direct reports. This includes 1:1s and tracking of career goals.
Lead with empathy. The candidate will lead difficult conversations such as performance compensation policies and crossteam priority alignment.
Setting and maintaining high software engineering standards. Code design security privacy and operational readiness reviews are foundational.
Be involved in yearly planning and setting longterm team vision.
Communicate effectively through both verbal and written mediums.
Make high judgment tradeoffs on competing priorities when necessary.


A day in the life
Start of Day: Check emails and other communication channels from over the night. Followup as necessary.
Morning 1:1s while having coffee in the lounge
Meet with a project manager to discuss project blockers and possible resolutions
Attend a design review after lunch prompting discussion and giving feedback
Review business requirements for an upcoming project


7 years of engineering experience
3 years of engineering team management experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers
Experience designing or architecting (design patterns reliability and scaling) of new and existing systems
Experience implementing security controls in solutions
English proficiency both speaking and writing

Experience in many disparate technologies typically ranging from frontend user interfaces through to backend systems and all points in between
3 years of leading development of applications backed by AWS services or using other cloud based technologies and services experience
Knowledge of fulfilment operations
Experience with Java Typescript and/or Python

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