Cleaner
Cleaner
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Job Description
Job Title:Cleaner
Grade and Salary: Grade 3 () pro rata for part time
Contracts Available: Full time (35 hours per week) X2 Part time (24 hours) X1
FTE and working pattern: Per contract 5/7 including weekends and statutory days monthly rosters subject to change. Additional hours required at peak times.
Organisation Name: Campus Services Directorate
Rewards and Benefits: 28 days annual leave increasing to 33 days per year after 5 years service plus 9 buildings closed days for all full time staff (Part time workers should pro rata this by their FTE). Use our total rewards calculator: to see the value of benefits provided by HeriotWatt University.
Purpose of Role
To ensure an effective and efficient operation of cleaning services within the Heriot Watt University Riccarton campus. To participate in the day to day programmes of cleaning work within the allocated cleaning zones of the University to ensure that the facilities are maintained in a clean and hygienic condition.
To actively contribute to the successful delivery of excellent service to all students staff and visitors across the university by keeping student accommodation and University offices meeting rooms and lecture theatres clean and tidy and fit for use.
Key Duties and Responsibilities
- To ensure all University buildings and accommodation are cleaned to a high standard following the standard operating procedures
- Use appropriate equipment and machinery reporting any faults to Cleaning Supervisor
- Work within and ensure service level agreements are met
- Support line management to deliver a flexible efficient and professional service to all our customers
- Report repairs faults and maintenance to Cleaning Supervisor
Education Qualifications & Experience
Domestic/hotel cleaning experience desirable although full training will be given. These are the criteria on which the shortlisting and recruitment selection will be made.
Essential
- Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries
- Welldeveloped interpersonal skills
- Demonstrable excellent customer service
- Demonstrable ability to work quickly flexibly and accurately in a pressured environment
- Demonstrable professional and proactive approach
- Attention to detail
Desirable
- Experience of working within a similar cleaning environment
- Experience of operating relevant cleaning equipment
This job description is intended as a flexible framework which outlines the key general areas of activity in your position. Other activities may be required which are not outlined above but which are appropriate to the position and grade. Your personal objectives (Forward Job Plan) will also set out specific tasks and objectives for you to achieve including objectives to help your career development.
About our School/Directorate/Team
The Campus Services Directorate oversees the Estates team Oriam and Hospitality Services. Hospitality Services comprises Residential and Cleaning Services inhouse retail Catering operations Events and Conferences as well as the Accommodation and Front Desk teams.
These teams have a dual focus: supporting students and academic schools while also generating income through facility usage and related activities. With a strong customeroriented approach their collective objective is to consistently deliver highquality services in a sustainable viable and professional manner. Residential and Cleaning Services the largest team within Hospitality Services is responsible for cleaning all accommodation on the Edinburgh Campus whether residential academic or thirdparty. Their work plays a key role in enhancing the Universitys reputation enriching student experiences and contributing to the achievement of the Universitys overall objectives.
How to Apply
Please submit via the HeriotWatt online recruitment system (1) Cover letter describing their interest and suitability for the post; (2) Full CV
Applications can be submitted until midnight on Thursday 22nd May 2025.
At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.
Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with wellbeing and inclusiveness at the heart of our global community.
HeriotWattUniversity is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected trained promoted appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.
HeriotWattUniversity values diversity across our University community and welcomes applications from all sectors of society particularly from underrepresented groups. For more information please see our website also our awardwinning work in Disability Inclusive Science Careers welcome and will consider flexible working patterns e.g. parttime working and job share options.
Use our total rewards calculator: see the value of benefits provided by HeriotWatt University.
Employment Type
Full-Time
