Senior Manager, Mid Market Account Management
Senior Manager, Mid Market Account Management
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$ 212000 - 265000
1 Vacancy
Job Description
Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from nontraditional backgrounds historically marginalized or underrepresented groups to apply.
Your impact
Were looking for a Senior Manager of Mid Market Account Management to join our Employer Sales Teamworking with top employers across the nation to drive their early talent recruiting strategy. You will serve as the primary leader for the Mid Market and Tech Touch segments of existing partnerships reporting to the VP of Sales. Youll own the strategy and execution across a defined customer segment balancing growth retention and efficiency goals. This includes close collaboration with Customer Success and other crossfunctional partners to drive measurable customer outcomes.
This highimpact role combines people management revenue ownership and program development. Youll lead a team responsible for driving net new ARR growth expansion within existing accounts and industryleading retention through strong customer relationships and value delivery. In addition to leading our core Mid Market AM team youll also own our Scaled Account Management programdeveloping the strategy tools and motions needed to efficiently serve a broad base of customers with highimpact lowtouch engagement.
Your role
- Lead a team of 8 Mid Market Account Managers and 1 Scaled Account Manager guiding them to deliver on customer goals and achieve company revenue objectives
- Hire coach and develop a highperforming AM team; build robust enablement onboarding and training content to support their success
- Carry and exceed a team quota tied to growth (nnARR) and retention (GDR)
- Accurately forecast team performance manage pipeline and report on progress to goals
- At Handshake leaders are responsible for the outcomes of their team which means were often in the field with them
- Define and scale the Scaled Account Management program to drive efficient techenabled customer coverage and success
- Collaborate deeply with Customer Success to ensure aligned account planning onboarding adoption and value realization and partner crossfunctionally with Marketing Sales Ops New Business leadership and Product to deliver resources and programs that empower the AM team
Your experience
- A minimum of 5 years in a revenue closing role
- A minimum of 5 years managing a team of quotacarrying individual contributors in Mid Market Saas
- Proven track record of success consistently hitting team and individual quota
- Experience preparing renewal proposals forecasting and strategic account planning
- Experience with an evangelical sale selling discretionary B2B software to executives at Fortune 500 companies
- Experience using product usage data customer outcomes and performance metrics to demonstrate value and justify expansion
- A polished communicator with professional executivefacing sales presentation skills
- Experience leading in a highgrowth business environment like Handshake
- A true business athlete with the ability to selfstart adapt quickly and dive in
Compensation range
- $212000 $265000 OTE RSUs
Required Experience:
Senior Manager
Employment Type
Full Time
