The Night Auditor is responsible for conducting all nightly auditrelated duties and providing guest services at the hotels front desk. Responsibilities include balancing duties managing daily paperwork and preparing shift reports. In addition to these tasks the Night Auditor will cater to guest needs including checkins/checkouts reservations and addressing any guest inquiries.
- Proactive thinking keeping guest security always in mind and creating a safe clean and friendly work environment.
- Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
- Check the front desk log for problems special requests etc.
- Greets registers and assigns rooms to guests.
- Process guest registrations including collecting payment.
- Prepare express checkout folios.
- Maintain room status inventory.
- Communicate all pertinent shift information to the Front Office Manager General Manager and other desk staff.
- Maintain and clean the lobby and bathroom as needed.
- Communicates all information to the following shift to ensure a smooth transition.
- Works closely with all hotel departments to ensure the highest quality of customer service.
- Answers inquiries about hotel services; registration of guests; and shopping dining entertainment and travel directions. Explains inroom and hotel features.
- Responsible for completing all required shift paperwork and night audit reports daily.
- Performs other duties as assigned by management.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support worklife balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.