Sales Operations Associate
Sales Operations Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industryleading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cuttingedge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable futureready solutions tailored to meet and exceed our clients needs. Learn more at
Pavion and our family of companies are seeking a talented and motivated Sales Operations Associate to join our security business unit.
Primary Responsibilities:
- Support Sales Team:
- Assist the sales team with daily tasks including responding to customer inquiries preparing sales documents and managing communication.
- Coordinate and schedule meetings presentations and sales calls.
- Provide support during the sales process by answering client queries and resolving issues.
- Order Processing & Documentation:
- Prepare and process sales orders ensuring that all documentation is accurate and complete.
- Track orders and manage logistics ensuring timely delivery and customer satisfaction.
- Generate sales reports track metrics and update CRM systems with relevant data.
- Customer Service:
- Act as a liaison between the sales team and customers handling inquiries and solving product or servicerelated issues.
- Maintain relationships with key clients ensuring consistent communication and problem resolution.
- Sales Reporting:
- Assist in preparing sales forecasts and analyze data to support the sales teams decisionmaking process.
- Monitor and analyze key performance indicators (KPIs) to assess sales performance.
- Prepare presentations and reports for sales meetings and team briefings.
- Product Knowledge & Training:
- Develop an indepth understanding of the companys products and services to effectively assist the sales team and customers.
- Train new sales staff on internal tools processes and product information.
Basic Qualifications:
- Bachelors degree in business marketing or related field (preferred but not required).
- 13 years of experience in a sales support or administrative role.
- Proficiency in CRM software Microsoft Office Suite (Excel Word PowerPoint) and sales tools.
- Strong verbal and written communication skills.
- Ability to handle customer complaints and salesrelated issues efficiently.
- Ability to work collaboratively with sales representatives management and other departments.
- Accurate in order entry sales documentation and reporting.
Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Required Experience:
IC
Employment Type
Full-Time
