Applications Administrator

Who is Spring Fertility

Were a passionate dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patientcentric individualized flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals whatever those may be. We believe everyone deserves a family if they want one and our team is dedicated to guiding our patients on their unique journeys!

Why should you join our team

We are a missiondriven organization that is looking for high performers movers shakers and innovators! We are working hard to create a firstclass fertility practice but we know how to have fun too! We are growing quickly and care deeply about the development of our team both professionally and personally. We value optimism compassion and teamwork and above all are united by our shared commitment to put patients first.

Role Summary

Spring Fertility is redefining fertility care with a patientfirst approach cuttingedge technology and a commitment to exceptional outcomes. As we continue to grow we are seeking an Applications Administrator to support and optimize the technology ecosystem that powers our business operationsfrom patient acquisition and onboarding to clinical workflows. This role plays a critical part in driving efficiency improving the patient experience and ensuring smooth daytoday operations across departments.

The Applications Administrator will serve as a strategic and handson partner across teams collaborating with Call Center Marketing IT Clinical Ops and external vendors. The ideal candidate is a natural problem solver with a keen attention to detail a passion for leveraging technology to improve processes and experience managing software tools in a healthcare environment.

Daytoday duties include:

• Platform & Systems Management: Own and maintain core business applications including Salesforce Braze Freshpaint DocuSign PowerApps and PowerBi. Ensure systems are integrated secure scalable and optimized for user needs across the organization.

• Workflow Optimization: Collaborate with patientfacing teams to understand challenges and implement technology solutions that improve efficiency and service quality.

• Data Integration & Accuracy: Maintain clean accurate data across platforms. Ensure seamless data flow and loss prevention between systems and support analytics/reporting needs.

• Project Management: Lead crossfunctional initiatives such as system rollouts enhancements and process redesigns. Translate business requirements into scalable technical solutions.

• Compliance & Security: Ensure platforms meet HIPAA and data privacy requirements. Work with internal stakeholders to uphold security best practices and safeguard patient information.

• Vendor & Stakeholder Collaboration: Act as the primary liaison with software vendors and internal teams to resolve issues implement features and support training needs.

• Technical Support & Troubleshooting: Provide daytoday support for users across business functions. Investigate and resolve system issues document solutions rootcause analysis and drive continuous improvement.

Education Licenses Certifications

• Bachelors degree in computer science information systems or equivalent work experience

• 4 years recent experience with Salesforce Service Cloud administration

• Extensive handson experience with automation tools like Salesforce flows Power Automate Zapier Workato etc.

Employment Type

This is a full time exempt position

Compensation

The base salary range for this role is $120000$140000 annually. This role also has bonus potential. Salary is based on several factors including job related knowledge and skill set depth of experience certifications and/or degrees.

Benefits

Investing in you today

• Competitive Medical Dental and Vision Plans
• Paid Time Off to enjoy you time!
• Commuter Benefits Discounted rates on home auto and pet insurance

Investing in your future

• 401k Match with up to 4% matching
• Fertility and Parental Leave Benefits Program
• Career development with a fastgrowing organization
• Paid Life and Disability Insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Dont have it all We still welcome you to apply!

At Spring Fertility we believe that everyone who wants a family deserves to have one regardless of gender sexual orientation race ethnicity or religion. Just as we acknowledge and value the diversity of goals life experiences and unique paths to parenthood among our patients we also actively celebrate diversity within our organization. We are an equal opportunity employer and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background ability and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview and you require accommodation please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process please give us a call!

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