Clinical Liaison, Home Health and Hospice, 40hrs, Days
Clinical Liaison, Home Health and Hospice, 40hrs, Days
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1 Vacancy
Job Description
Are you an internal caregiver student or contingent worker/agency worker at UMass Memorial Health CLICK HERE to apply through your Workday account.
Exemption Status:
ExemptSchedule Details:
Monday through FridayScheduled Hours:
8am4:30pm. Monday through Friday.Shift:
1 Day Shift 8 Hours (United States of America)Hours:
40Cost Center:
Hospice Home Care MarketingThis position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leadingedge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.
This position provides certified home health and hospice care coordination and discharge planning for patients referred by the hospitals case managers to support the delivery of effective and efficient home health and hospice care. Collaborates with members of the health care team to identify appropriate utilization of resources and to ensure maximum reimbursement. Serves as a liaison with patients and the health care team to ensure a smooth transition from hospital to home health and/or hospice care. Maintains knowledge of current laws and regulations of federal state and regulatory bodies relative to home health and hospice and works within those constraints to maintain actions within the agencys and companys compliance programs.I. Major Responsibilities:
1. Provides initial introduction to the patient/family explains the Care Transitions Programs and provides patient with contact information.
2. Completes initial screening of all referred patients utilizing specific criteria to identify certified home health and/or hospice needs at time of discharge.
3. Utilizes a combination of clinical information screening criteria and thirdparty information to evaluate patients for appropriateness of admission type and setting.
4. Collaborates with third party payers to ensure appropriate reimbursement for home care/hospice.
5. Identifies potential barriers to discharge or transfer based on established criteria. Communicates potential barriers to the care team to spearhead resolution of any issues. Reports issues and system barriers to efficient and effective discharge planning to leadership.
6. Consults with medical staff as needed to facilitate accurate documentation and ensures appropriate documentation is obtained from the patients physician prior to discharge. Documents in the patients record according to department policies and procedures.
7. Identifies cases that fail to meet established criteria and promptly reviews with the assigned case manager and physician to resolve the issue. Elevates complex cases to leadership and/or the physician as appropriate.
8. Facilitates a patientspecific safe discharge plan to a home health or hospice program.
9. Contacts patients after discharge to ensure compliance with and understanding of the discharge plan.
10. Visits and establishes effective business relationships with physicians discharge planners and other referral services.
11. Delivers and participates in health educational services provided to staff physicians and patients.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Associate degree
Preferred:
1. Bachelors degree
Experience/Skills:
Required:
1. Minimum five (5) years as a Clinical Liaison or similar role predominantly in hospice and certified home health
2. Ability to build and maintain effective relationships with potential referral resources
3. Strong verbal and written communication skills
Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.
As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
Employment Type
Full-Time
