Assistant General Manager - Wynwood
Assistant General Manager - Wynwood
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
Who We Are
From our humble beginnings to becoming a beloved spot in our community our story is one of innovation community and the pursuit of the perfect scoop. Each flavor tells a story and every cone holds more than just ice creamit holds memories smiles and moments of pure joy. We pride ourselves on our everevolving menu offering classic favorites and introducing new exciting flavors to surprise and delight our guests.
Using ice cream as the platform we pioneer and share experiences that inspire and connect us all.
Position Summary:
The Assistant General Manager (AGM) supports the General Manager (GM) in ensuring smooth and efficient operations within the shop acting as a leader on the floor and fostering the Salt & Straw culture. The AGM is responsible for supporting the teams performance and development ensuring exceptional guest experiences and contributing to financial and operational success. They act as an extension of the GM by supervising Team Members managing daily operations and stepping into any role when needed to maintain high standards.
Qualifications
Joining Our Team
Qualifications: To perform the job successfully an individual should have the following qualifications:
High school diploma/GED.
2 years of experience in food service fastcasual dining or hospitalityfocused industry.
18 months of progressive experience as a leader manager or supervisor. Experience in leading a team of 10 Team Members in a highvolume retail/restaurant establishment.
Valid food handlers card (required within 30 days of the start of employment or based on state or local requirement).
Knowledge Skills Abilities:
Excellent collaboration and communication skills and the ability to bring Legendary Hospitality into all interactions with team guest and vendor relationships.
Desire to coach mentor motivate and manage Team Members with demonstrated ability to build and lead highperforming teams.
Ability to work with people of all backgrounds and identities.
Passionate about delivering outstanding guest experiences and leading a team with integrity.
Excellent leadership and interpersonal skills with the ability to effectively communicate and build rapport with individuals at various levels of the organization.
Selfdirected with organizational and problemsolving skills; ability to prioritize work effectively and positively under pressure and amidst changing priorities.
Ability to thrive in a fastpaced dynamic environment with a handson approach.
Proficiency in MS Office.
Fluency in English.
Ability to work evenings and late nights weekends and holidays.
Benefits & Perks
Financial Flexibility: Optional Everyday Pay for access to earned wages anytimeand a 401(k) match with a 50% company match up to 1% of your salary after three months.
AGM Bonus Program:Quarterly bonus opportunities designed designed to reward AGMs for driving guest engagement team leadership and shop performance.
Health & Wellness: Medical Dental and Vision insurance available the first of the month following or coinciding with the hire date plus FSA HSA Accident Critical Illness and Hospital Indemnity coverage options.
Mental Health Support: Free 24/7 access to licensed mental health professionals for you and your family through multiple support options including text chat web inperson and group sessions.
WorkLife Balance: Two consecutive days off weekly Paid Sick Time (40 hours upon hire then accrued at 1 hour per 30 hours worked) approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 35 and four weeks starting in year 6) 12 weeks of Paid Parental Leave at 70% of pay and holiday pay for 12 recognized holidays.
Perks & Discounts: 30% Team Member discount early access to new flavors Commuter FSA UHC Wellness Rewards (earn up to $1000) and affordable FIGO Pet Insurance.
Education & Career Growth: Up to $1800 per year in Educational Assistance plus career pathing and development opportunities.
Inclusive Culture: A supportive welcoming workplace where every Team Member is valued and respected.
Wage Transparency
We are actively embracing pay transparency by disclosing the hiring wage for this role as $22.75$24.23 highlighting its full earning potential within the broader range of $22.75$27.81.
Food Allergy Warning
This position requires working in an environment where common food allergens such as peanuts tree nuts dairy eggs soy wheat and seafood are present. If you have severe allergies please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.
Equal Employment Opportunity (EEO) Statement
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly regardless of race color religion sex sexual orientation gender identity national origin disability veteran status age or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply please contact our Talent team at .
Work Authorization and EVerify
We participate in EVerify to confirm work authorization but do not use this process to prescreen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.
Our Values
Create the Unbelievable
Show Up Generously
Act with Thoughtful Curiosity
Share Human Kindness
Make It Count
These values are the sprinkles on top guiding us to create happiness through moments of wonder in every scoop smile and shared moment. They form the foundation of our brand and shape the culture of our workplace.
Join us as we reimagine the ice cream experience crafting joy and wonder one scoop at a time.
Required Experience:
Director
Employment Type
Full-Time
