Account Management Director
Account Management Director
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Job Description
Talos: Institutional Fabric for Digital Asset Markets
We are a tightknit but decentralized team of highlyexperienced engineers and businesspeople. We are a hybridfriendly work environment plus physical hubs in New York London Singapore and Cyprus.
Were Hiring: Account Management Director
As an Account Management Director you will serve as a liaison between our company and our clients. Your primary objective is to deeply understand their business goals and objectives leveraging this insight to effectively integrate them into our platform. Youll continuously refine and execute our Account Management strategy drawing from both qualitative and quantitative methodologies. From the initial onboarding process to seamless integration and ongoing support youll oversee the entire postcontract journey for both existing and new Talos clients. Collaboration with sales product and engineering teams ensures that client expectations are not only met but also inform future product decisions. Your expertise will be instrumental in nurturing client relationships providing invaluable guidance on workflows and driving longterm value while monitoring and enhancing the overall health of our client base. Additionally youll play a key role in maintaining revenue forecasts with a focus on strategic crossselling and upselling initiatives to maximize client satisfaction and business growth.
Responsibilities and Duties
Effectively implement our account management strategy combining qualitative and quantitative approaches
Maintain revenue forecast with objectives of crossselling and upselling
Manage and own postcontract journey of existing and new Talos clients
Work closely with revenue product and engineering teams to ensure the clients expectations are met and that the voice of the client is represented in future product decisions
Nurture and grow client relationships consult on workflows and drive value for our clients while maximizing longterm value of contracts
Monitor and improve overall health of our client base
Qualifications
7 years experience in account management or a similar clientfacing role (Sales Trading Algo/Execution Sales RM etc.)
Traditional capital markets experience required
Experience with electronic trading solutions
Experience working with clients to solve technological trading challenges
An understanding of digital assets
Strong verbal and written communication skills
Benefits
You will also enjoy a comprehensive array of competitive benefits regardless of your location within our warm welcoming and ambitious company culture. Our offerings include a monthly wellness credit for personal use such as gym memberships massages or even a ski pass for your next holiday. Additionally we provide paid lunches in the office monthly fitness and evening socials to foster connections with colleagues and annual offsite events to engage with the wider team.
In New York City the annual base compensation range is $185000 $255000. This position is eligible for discretionary bonus.
Get In Touch!
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Also check out other open positions listed on our website.
Talos is proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. Talos is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability please let us know at
Talos Trading
Talos is proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. Talos is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability please let us know at .
To protect the interests of all parties Talos Trading LLC and its affiliates (Talos) strongly discourage submission of unsolicited resumes from any source other than directly from a candidate.
Talos will NOT pay fees commissions or compensation of any kind (Fees) for any placement or hire resulting from the receipt of an unsolicited resume. Talos will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees and Talos reserves the right to contact interview and hire the candidate directly.
Agencies search firms recruitment firms and similar organizations (Agencies) must obtain advance written approval from Taloss internal recruiting team to submit resumes AND must sign a valid fully executed placement agreement with Talos in order to be eligible to receive any Fees from Talos. Talos will not pay a Fee to any Agency that does not have such agreement in place. By submitting a resume without a signed agreement you acknowledge and accept these terms.
Talos Trading
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Required Experience:
Director
Employment Type
Full-Time
