Invigilator

We support peace and prosperity by building connections understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education arts culture language and creativity.

Working with people in over 200 countries and territories we are on the ground in the more than 100 countries.

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Role Overview

The British Council provides access to English Language and other UK qualifications through its Examinations Services. The UK qualifications and assessments that we provide have the power to change peoples lives enabling them to access life study or work opportunities overseas or in their own countries. Qualifications and examinations are one of the most powerful drivers of improvements in teaching learning and professional practice.
The British Council Examinations Services administers a wide range of UK exams on behalf of UK based Exam Boards and awarding bodies. These include English proficiency exams such as IELTS Cambridge English and Aptis school exams such as IGCSE O and A levels for Cambridge International Examinations (CIE) and Edexcel International a range of professional and university qualifications such as ACCA (accounting).
In Spain we run exams in different venues and locations across the whole country. This role will be attached to one of our main centres in Barcelona Bilbao Madrid or Palma and will deliver tasks within the subsequent areas of influence that are managed by these are part of a wider team of exams venue staff expected to support the delivery of a variety of tests in various locations. They are required to work very closely with British Council Examinations Services staff other venue staff and venue service providers to ensure the test days run smoothly for all candidates.

Role Purpose

To ensure that any test administered by the British Council runs smoothly on the test day/s and that all assigned test day duties and standards are met.

Accountabilities

• Report promptly to test venue at agreed time. In case of any delays or if unable to get to the test venue inform the appropriate test day or British Council Examinations Services staff in a timely manner.
• Set up the exam room(s) and venue including checking desk distances labelling desks drawing up accurate room plans and putting up signage etc. Monitor organise and manage the customer flow guiding and directing candidates on the preexam customer journey. Explain exam procedures to candidates (e.g. no mobile phones in exam rooms need to leave all personal belongings in the cloakroom).
• Collect up all exam materials including stationery ensuring the exam venue is left clean and tidy and all material is accounted for packaged and secured as per British Council security instructions for return to British Council exams office or handed over securely to the supervisor. Support the Test day supervisor to promote and ensure the wellbeing of candidates at all time and ensure that candidates have a positive and consistent test day experience and a positive image of the British Council.
• Maintain the integrity and reputation of the British Council and the various examination boards by ensuring that tests are delivered to prescribed standards for customer service security and administration following instructions and appropriate security practices about the exam given by Operations Coordinator or other British Council exam administrative staff.
• Ensure that no unauthorised items or materials are taken into the test room and that no test materials are taken out of the exam room by candidates and that guidelines are applied and upheld in line with standards and policy for the following areas: Child protection Equal Opportunities and Diversity Health and Safety Data Protection and AntiFraud.
• Enable good customer experience by buiding candidates to follow the agreed exam procedures regarding the location and security of their belongings. Conduct candidate entry exit identity checks and Test day photography procedures according to exam requirements.

Qualifications

Essentials

• Bachillerato or FP Superior.
• English language level of CEFR B2 (Listening Speaking Reading Writing skills) or equivalent (e.g. Cambridge English FCE IELTS 6.5)

Desirables

• University Degree.
• English language level of CEFR C1 (Listening Speaking Reading Writing skills) or equivalent (e.g. Cambridge English CAE IELTS 7) or above.

Work Experience

Essentials

• Experience of dealing with customers
• Experience of responding to children/ young adults and parents needs (as customers) in a professional manner to a high level of quality.
• Ability to understand compliance regulated procedures.

Desirables

• Awareness of safeguarding and promoting the welfare of children
• Relevant exam invigilation experience

Salary & Benefits

• Salary: Payband 2 ESP.

Additional Information

• Right to work in country: Candidates are expected to have researched whether they have the right to live and work in Spain. The British Council School of Madrid will not support successful applicants in obtaining a work visa.
• This post will be a permanent fulltime local contract.
• Some invigilators may be required to travel including overnight stays and/or work weekends (Saturdays and /or Sundays) public holidays. The majority will not have this requirement. During the recruitment process you will be asked to indicate your willingness to travel.
• Some invigilators may be required to work extended hours in the early morning or late evening as this is when many examinations take place requiring flexibility from post holders to work beyond the prior agreed work schedule.
  

Closing date and time: Sunday 11th May 2025 (23:59 Spain Time)

A connected and trusted UK in a more connected and trusted world.

Equality Diversity and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from underrepresented groups in particular but not exclusively on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse maltreatment and exploitation as set out in article 19 UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks reference checks identity & criminal record checks in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.

If you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ASK HR email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.