Automotive Service Advisor-Steele Ford Lincoln
Automotive Service Advisor-Steele Ford Lincoln
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Job Description
At Steele Auto Group we believe work should mean more. Here youre not just doing a job youre part of something bigger. Were proud to deliver the Best Customer Buying Experience. At the core of it all is our people where Everything We Do is Driven by Youyour passion your purpose your potential.
Join Our Team as an Automotive Service Advisor to join our team!
Were looking for an Automotive Service Advisor to join Michael Curries Team!We are passionate about delivering outstanding customer service and excelling in a fastpaced customerfocused environment. If this aligns with your why and reflects who you are then Steele Ford Lincoln is the perfect place for you to build your career.
As an Automotive Service Advisor you will be the first point of contact for our valued service customers. Your role is vital in ensuring a seamless and luxury experience for our clients. You will assist the service team maintain an organized service lane and provide administrative support while learning the various aspects of dealership operations. This position offers an excellent career path for individuals looking to grow within the automotive industry.
For experienced candidates there is an opportunity to take on a Senior Service Advisor role with earning potential up to $80000 per year!
Hourly Wage Range: $19.15 $22.45 per hour plus Performance Bonus
Responsibilities include but are not limited to:
- Warmly welcome and assist service customers in a professional and courteous manner.
- Maintain the cleanliness and organization of the Lincoln service lane.
- Support Service Advisors and learn their role as a potential career progression.
- Provide administrative assistance as required.
- Act as a liaison between the Lincoln service sales and parts departments.
- Ensure smooth pick up delivery & organization of loaners for all Lincoln clients
- Ensure smooth service lane flow by promptly relocating droppedoff vehicles.
- Manage necessary paperwork and prepare documentation such as forms and reports.
- Continuously learn about Lincoln products features accessories and inventory to better assist customers.
- Ensure vehicle security by walking the lot and verifying that all cars are locked and secured.
- Maintain a commitment to customer satisfaction and deliver an outstanding client experience.
- Maintain all Lincoln training including attending the monthly Lincoln lounge calls.
- Maintain top results in customer satisfaction based on the Lincoln Canada survey
- Set personal productivity goals aligned with dealership standards.
- Participate in followup calls from Tuesday to Friday to streamline service communication and gain departmental insight.
- Review previous repair orders and schedule appointments as needed.
- Attend service meetings and training sessions as required.
- Adhere to company policies and procedures.
- Perform additional duties as assigned.
Requirements:
- No experience necessary but a strong customer service orientation is a must.
- Experience in the service or hospitality industry is an asset.
- Automotive industry experience is a plus.
- Availability to work weekends.
- Enthusiastic engaging and always willing to assist.
- Driven passionate and confident in delivering toptier service.
- Ability to excel in a performancedriven and structured environment.
- Excellent customer service and communication skills (both verbal and written).
- Professional appearance and strong work ethic.
- Selfmotivated with a proactive approach.
- Highenergy with a positive attitude.
- Valid drivers license with a good driving record.
Why Youll Love Steele Auto Group:
At Steele Auto Group youre not just joining a companyyoure joining a community. Were all about:
A Fun & Supportive Team Join a crew of outgoing motivated professionals who will mentor support and cheer you on.
Flexible Health & Dental Plans Six costshared options tailored to your lifestyle.
Growth Opportunities We promote from within and support your professional journey.
Employee Discounts On vehicle purchases parts and service at any of our locations.
Retirement Savings Plan Employermatched up to 4% (and up to 5% after 5 years)because your future matters.
Growth from within We promote talent and help you level up.
A fun fastpaced culture No two days are the same.
Making a difference Through community partnerships and exciting campaigns.
Steele Auto Group is more than just a workplaceits a place where your talents are recognized your growth is championed and your potential is limitless. We believe in building careers not just filling roles which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success and were proud to foster a workplace thats fair inclusive and full of opportunity for everyone.
Apply now and start driving your career forwardwith a team thats got your back!
Based in Halifax Nova Scotia!
We cant wait to meet YOU!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
