Food & Beverage Supervisor
Food & Beverage Supervisor
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Job Description
The Le Meridien Sheraton Charlotte Hotel is currently seeking dynamic and motivated individuals for the position of Outlets Supervisor to join our team at our StepStone Hospitality managed hotel. The supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel scheduling employees and assisting with restaurant operations as needed. As a supervisor you will approach all encounters with guests and associates in a friendly serviceoriented manner. This role will work in the restaurants bars and inroom dining.
The Supervisor coordinates the work of restaurant staff to ensure efficient operations.
Maintain standards of food beverage and quality guest service.
Establish and maintain a proactive human resources function to ensure associate motivation training coaching and development.
Manage in compliance with established labor wage hour and StepStonerelated regulations and policies.
Contribute to the profitability and guest satisfaction perception of other hotel departments.
Increase level of guest satisfaction by delivery of an exceptional product through employee development.
Maintain and correct procedures for credit control financial transactions security of financial assets and inventory control.
Respond and resolve guest requests complaints or questions in a courteous and timely manner.
Ability to accurately use various office and accounting software.
Must have open availability
Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Ability to assist with the design and preparation of statistical reports and presentations as needed.
Ability to accurately report information.
Assist with all functions of F&B department to ensure guest satisfaction as directed.
Ability to assist with various accounting and office tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
EOE All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Manager
Employment Type
Full-Time
