Document Management Senior Engineer - Customer Communication (REMOTE)
Document Management Senior Engineer - Customer Communication (REMOTE)
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Job Description
GEICOs PaaS organization is seeking an experienced Engineer to join the Document Management/Customer Communication Team. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission while cocreating the culture of psychological safety and continuous improvement.
The Senior Engineer is a key member of the Document Platform engineering staff working across the organization to provide strategic document solutions for both internal and external customers. You will work with business and product partners to create maintain and assign insurance related documents across all states in which we do business. Our team thrives in delivering highquality technology products and services in a hypergrowth environment where priorities shift quickly. The ideal candidate is adaptable and has experience with enterprise document management systems.
Position Responsibilities
Use document management tools to create and maintain GEICOs enterprise document library
Coordinate and collaborate with product managers engineering team members and product team to solve complex problems
Monitor data platform performance analyze metrics and iterate on features to optimize user experience and business outcomes
Manage business initiatives across functional teams through the entire product lifecycle
Always push for engineering excellence; Consistently share best practices and improve processes within and across teams
Provide oncall support for Production systems servers and applications
Qualifications
Proficient with enterprise document solutions (preferably Smart Communications and OpenText products)
Demonstrated ability to perform highlevel content development for CCM tools
Proficient in one or more programming languages such as Java .NET or Python
Understanding of orchestration services
Ability to analyze and estimate at a high level
Ability to excel in a fastpaced startuplike environment
Strong oral and written communication skills
Strong problemsolving skills
Understanding of document management tools DevOps and product/software development lifecycle
Experience
2 years of enterprise document development
2 years of experience with architecture/design of complex document platforms
2 years of experience with AWS Azure or another cloud service
Education
Bachelors Degree in Information Technology or related field or equivalent experience
#LIMK1
Annual Salary
$90000.00 $185000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.
The GEICO Pledge:
Great Company:At GEICO we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.
Were an iconic brand that thrives on innovation exceeding our customers expectations and enabling our collective success. From day one youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.
Great Careers:We offer a career where you can learn grow and thrive through personalized development programs created with your career and your potential in mind. Youll have access to industry leading training certification assistance career mentorship and coaching with supportive leaders at all levels.
Great Culture:We foster an inclusive culture of shared success rooted in integrity a bias for action and a winning mindset. Grounded by our core values we have an an established culture of caring inclusion and belonging that values different perspectives. Our teams are led by dynamic multifaceted teams led by supportive leaders driven by performance excellence and unified under a shared purpose.
As part of our culture we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards:We offer compensation and benefits built to enhance your physical wellbeing mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailormade for you and your familys overall wellbeing.
- Financial benefits including marketcompetitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognitionbased incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- In office and remote opportunities as well as our signature GEICO Flex program offering the ability to work remotely for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Required Experience:
Senior IC
Employment Type
Full-Time
