Case Manager Lead
Case Manager Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Morgan & Morgan the work we do matters. For millions of Americans were their last line of defense against insurance companies large corporations or defective goods. From attorneys in all 50 states to client support staff creative marketing to operations teams every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6000 employees are all united by one mission: For the People.
Position Overview:The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers while effectively handling an inventory of approximately 50 HV cases. Reporting directly to the PreSuit Attorney the Case Manager Lead serves as a strategic partner to Trial Attorneys ensuring seamless coordination and optimal case management throughout the litigation process.
Key Responsibilities:
- Team Management:
- Supervise and mentor a team of 5 case managers providing guidance and support to ensure optimal performance.
- Conduct regular team meetings performance evaluations and training sessions to foster professional growth and development.
- Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately.
- Case Management:
- Oversee a high value inventory of approximately 50 cases ensuring timely and accurate handling of each case from inception to litigation.
- Implement efficient case management strategies to streamline processes and maximize productivity.
- Monitor case timelines deadlines and milestones taking proactive measures to address any potential issues or delays.
- Communication and Collaboration:
- Serve as a liaison between the Case Management team and the PreSuit Attorney providing regular updates on case statuses developments and challenges.
- Collaborate closely with a Trial Attorney to develop and execute effective case strategies before moving cases to a litigation team.
- Quality Assurance:
- Maintain high standards of quality and compliance across all aspects of case management ensuring adherence to relevant legal regulations and organizational policies.
- Conduct periodic audits and reviews of case files to identify areas for improvement and implement corrective actions as necessary.
- Strategic Planning:
- Work closely with the PreSuit Attorney and other stakeholders to develop longterm strategic initiatives and goals for the Case Management team.
- Identify opportunities for process optimization technology integration and workflow enhancement to drive operational efficiency and effectiveness.
Qualifications:
- Bachelors degree (preferred)
- Prior experience as a Personal Injury Case Manager.
- 35 years in a leadership or supervisory role preferred.
- At least 2 years of working in a legal position or insurance adjuster experience preferred.
- Excellent organizational skills with the ability to manage multiple priorities and deadlines in a fastpaced environment.
- Demonstrated leadership abilities including coaching teambuilding and conflict resolution skills.
- Exceptional communication and interpersonal skills with the ability to build rapport and collaborate effectively with internal and external stakeholders.
- Excellentnegotiating skills.
- Strong writing and communication skills along with attention to detail
- Extensive computer and database expertise Microsoft Word Excel Outlook and type no less than 35 wpm.
- Not remote eligible
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people not the powerful. This success starts with our staff. For fulltime employees we offer an excellent benefits package including medical and dental insurance 401(k) plan paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
EVerify
This employer participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S. If EVerify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use EVerify once you have accepted a job offer and completed the I9 Form.
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Required Experience:
Manager
Employment Type
Full Time
