Sales Support Product Specialist - Merchant Services
Sales Support Product Specialist - Merchant Services
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Salary Not Disclosed
1 Vacancy
Job Description
This is a HYBRID opportunity at 100 Throckmorton Street Fort Worth TX 76102
WHO YOU ARE:
Are you resourceful Do you enjoy being a subject matter expert and sharing knowledge with others Do you have a curious nature and want to know why and how
ABOUT US:
Follow us on LinkedIn
RESPONSIBILITIES:
The Sales Support Product Specialist plays a crucial role in assisting sales teams by identifying and recommending the most suitable products from our suite. You will conduct product training sessions and demonstrations for merchants and partners.
Become and maintain the status of Subject Matter Expert on all products offered. This knowledge is obtained by a combination of handson analysis of the product training from Deluxe Product and direct discussion with product vendors
Spend time understanding all of the products offered including functionality usability pricing as well as support and fulfillment nuances
Ensure operational readiness for new products and features
Lead demos and training sessions
Collaborate with the marketing to create content for flyers brochures and sales sheets as well as web and social media content
Support sales with solutioning merchants using the optimal product from our product suite
Apply knowledge of product functionality and pricing to real world use cases
Create training to produce content to ensure sales understands all aspects to effectively sell a product. This includes use cases functionality boarding/installation support pricing and marketing resources
Ensure operational readiness when new products are launched in the organization
Enable a smooth application and boarding/installation process that is understandable to our sales force for any given product
BASIC QUALIFICATIONS:(Required)
Bachelors Degree AND 5 years relevant experience; OR HS/GED AND 9 years relevant experience
Must be 18 years of age or older
PREFERRED QUALIFICATIONS:(Desired but not required)
3 years experience in productoriented sales support or technical knowledge
Experience in payment industry sales support and/or product management
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
EmployerMatched Retirement Plan
Employee Stock Purchase Plan
ShortTerm and LongTerm Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
