DescriptionAccount Manager Full Time
Location:Las Vegas NV
Rate:$54080/YR
At Securitas onsite Security Officers are the foundation of our organization. Our Officers are trained to provide a high level of professionalism and specialization for their assignments help safeguard people property and information.
Job Summary:
Manages the security services and related operations provided to an assigned account including client service and problem resolution service enhancement and expansion new business development operational effectiveness preparation of post orders staffing scheduling supervision and training.
Distinguishing Characteristics:
Performs a variety of management functions for assigned account; may be assigned a rank as defined by client contract. Does not perform Security Officer duties except on a limited relief or emergency basis.
What Your Day May Look Like:
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned and functions may be modified according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (nonessential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.
- In performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions duties or tasks are to be carried out in an honest ethical and professional manner and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures employees are required to request clarification or explanations from superiors or authorized company representatives.
- Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
- Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client startup; supports security planning assessments and surveys; reviews and updates post orders.
- Oversees coordinates with line management and participates in the recruitment selection orientation training development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans assigns and directs work; coaches employees and carries out disciplinary actions as necessary.
- Assists in development and administration of budget in relation to assigned account.
- Maintains a positive professional environment in full compliance with applicable laws regulations policies and procedures; acts to ensure that staff members understand and comply with applicable laws regulations policies and procedures.
- Within scope of client contract and assigned duties authorizes appropriate expenditures including equipment supplies and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms radios and other supplies and equipment; maintains and submits payroll records and other associate and business information.
- Prepares and coordinates staffing schedules for account in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part the evaluation of security staff.
- Provides input to company initiatives; promptly assists in the resolution of legal financial human resources and administrative issues.
- Performs tasks and duties of a similar nature and scope as required for assigned account.
What We Offer:
- Medical Dental Vision Life AD&DDisability Insurance EAP Plus 401K Options.
- Virtual Medical Appointments With Telemedicine.
- Paid Time Off Weekly Pay Paid Training & Free Uniforms.
- Discounts On Childcare Pet Daycare Vehicles Electronics Cell Phone Plans Travel & So Much More!
Position Requirements:
- 18 years of age or older.
- High School Diploma or GED Required.
- Standard computer / technology skills needed.
- Must be able to interact with a wide range of individuals in a professional manner.
- Must have great attention to detail.
- 1 year of Security experience required.
- 1 year of management experience required.
All candidates must be willing to participate in our background check process.
See a different world.
EOE/M/F/Vet/Disabilities
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Required Experience:
Manager