Lead Client Engagement Coordinator
Lead Client Engagement Coordinator
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Job Description
We are seeking a driven energetic professional to join our highperforming team as a Lead Client Engagement Coordinator. This frontline role is critical in shaping the customer journey by initiating conversations with prospective clients qualifying their needs and setting appointments that fuel our sales pipeline.
This isnt just a call center roleits an opportunity to help people take the first step toward transforming their homes with industryleading remodeling solutions. If youre persuasive detailoriented and thrive in a goaldriven environment wed love to hear from you.
Key Responsibilities:
Serve as the first point of contact for potential customers
Educate prospects on our services and assess their remodeling needs
Qualify inbound and outbound leads and schedule appointments for the sales team
Manage communications across phone email social media and CRM tools
Diligently follow up with unresponsive leads
Maintain detailed and accurate lead and call tracking
Consistently meet or exceed key performance metrics (leads issued demo rate close rate)
Flag recurring feedback and client concerns to the management team
What You Bring to the Table:
35 years of customer service or outbound calling experience
CRM experience preferred
Excellent verbal and written communication skills
Strong interpersonal skills and emotional intelligence
Ability to manage multiple tasks in a fastpaced environment
Organized selfmotivated and resultsoriented
Comfortable with goal tracking and performance metrics
Compensation & Bonus Structure:
Base Salary: $40000/year
Monthly Bonus: Up to $1500
$500 for hitting lead issuance goals
$500 for hitting demo rate goals
$500 for hitting close rate goals
Quarterly Bonus: $1000 per quarter based on company revenue goals
Schedule:
MondayFriday
Occasional afterhours availability for additional bonus opportunities
- Onsite in Marion Indiana
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
401(k) with company match
Paid Time Off
About Us:
At Allstar Services were redefining the roofing and exterior remodeling industry with fastpaced growth and highimpact opportunities. Backed by Morgan Stanley Capital Partners we operate a national network of topperforming residential and commercial roofing companies delivering bestinclass solutions to homeowners and businesses across the U.S.
Were built for momentum and innovation thriving in a highenergy environment where big moves happen fast. With rapid expansion evolving projects and the chance to be part of something scaling at an incredible pace Allstar Services is where you can gain valuable experience in a dynamic industry.
If youre ready to be part of an industry leader making waves across the country this is your chance to jump in and make an impact. Visit to view our growing list of brands across the U.S.
Allstar Home Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law.
Allstar Home Services seeks to safeguard its employees customers and others while conducting company business. Following a conditional offer of employment all applicants who are offered employment with Allstar will be subject to a background investigation. Offers of employment are contingent on the successful completion of a background investigation and motor vehicle report conducted in accordance with Company policies and all applicable laws. Information obtained from a background investigation will be considered for employment purposes as permitted by federal and state law and in accordance with Allstar Services Equal Employment Opportunity Policy.
Required Experience:
IC
Employment Type
Full-Time
