Outpatient Scheduling Coordinator
Outpatient Scheduling Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Education/Experience:
- High School graduate
- Minimum of 24 years of experience in medical secretary/scheduling role or related position
Skills:
- Practical knowledge of neurosurgical procedures and medical office processes
- Demonstrates excellent customer service
- Ability to manage and prioritize multiple tasks in fast paced environment
- Strong problem solving problem prevention and decision making skills
- Ability to convey empathy
- Excellent oral and written communication skills
- Uses good judgment and diplomacy when dealing with others
- Desire and ability to work in a team environment
- Computer proficient with ability to learn multiple software applications
- Familiar with insurance company requirements
- Ability to work with minimal supervision
Essential Functions:
- Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
- Initiate and document prior authorization for all third party payors for patients undergoing an outpatient test outpatient procedure and in some cases inpatient procedure.
- Schedule testing (e.g. MRI MRA CT) and follow up office appointments when requested. Notify patients of scheduled tests procedures and visits.
- When assigned scheduled interventional pain procedures and follow up office appointments when indicated.
- Record all prior authorization phone calls documents and authorization numbers in the surgical worksheet. Scan or copy/paste on line authorizations into the EHR.
Required Experience:
IC
Employment Type
Full Time
