Employee Benefits Support Specialist
Employee Benefits Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Employee Benefits Support Specialist
Compensation: Depending on experience starting at $21/hr
Location: Fairport NY
Since 1978 our client has specialized in the design administration and management of employee benefits plansincluding dental vision prescription drug and flexible spending accounts. They partner with brokers carriers and plan sponsors to deliver creative and costeffective solutions backed by friendly responsive service. This company team thrives on innovation simplicity and building real relationshipswith each other and with their clients.
The Role
Were looking for an Employee Benefits Support Specialist who loves digging into the details of benefits design enjoys talking to people and knows how to get stuff done. This isnt a highoversight heavily structured environmentyoull need to be independent selfmotivated and ready to take initiative. Youll be a key player on a very small team so your voice your ideas and your work will have an immediate and lasting impact.
Youll have your own office (not a cubicle) and while we envision growing into a call center model eventually right now its all about getting the job done with efficiency heart and a bit of humor.
This is a huge opportunity to help us build and refine claim entry systems streamline client services and shape the future of our operations.
Responsibilities
Manage relationships with clients to ensure satisfaction with their benefits plans
Handle inquiries regarding claims billing eligibility and plan administration
Manage claim entry workflowsthis is your baby to build
Coordinate with carriers brokers and internal teams to keep everything running smoothly
Maintain confidentiality and follow HIPAA guidelines (NDA and HIPAA documentation required)
Stay informed on Life Accident and Health licensingbonus points if youre already licensed or interested
Collaborate with the founder and team to identify and fill operational gaps
Operate independently with confidence while staying aligned with the teams goals
Qualifications
1 years experience in employee benefits insurance. Extra points for working in Dental Claims
Comfortable in a fastmoving lightly managed environment
Excellent communicator who can connect easily with clients
Exceptionally organized and able to manage multiple priorities independently
What We Offer
Immediate eligibility for benefits on day one
401(k) with company support
Free dental coverage
Health insurance
Flexible vacation/PTO policy take time when you need it
Two weeks encouraged during your first year
If schools are closed were closed toofamily comes first
Chill work culture 8:00 to 5:00 or 8:30 to 5:00
Own office (no cubiclesfor now) with vision for future call center growth
Dogs welcome
A tightknit laidback environment where your work truly matters
This Role Is for You If...
You want to be a cornerstone of a small growing company
You work best with trust autonomy and clarity
You enjoy variety problemsolving and direct client interaction
Youre excited to contribute meaningfully and help shape how things get done
Youre ready to jump in ASAP and grow with us
Required Experience:
Unclear Seniority
Employment Type
Hourly
