Description This position works closely with commercial paint customers to determine their needs answer their questions about SherwinWilliams products and recommend the right solutions. Branch coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay uptodate with product features and maintain the high quality and visual standards of the products and store.
The individual selected for this role will be expected to work at Store #8709 located at: 1760 WOODWARD DR OTTAWA ON K2C 0P8
Responsibilities- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly quarterly and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products as needed to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries as needed
- Maintain instock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
QualificationsMinimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment
- Must have a valid unrestricted Drivers License
- Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery retail or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read write comprehend and communicate in more than one language
Required Experience:
IC