Inside Sales Advisor
Inside Sales Advisor
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Job Description
Inside Sales Advisor Entry Level
Sun Service Specialists Charlotte NC
Reports To: Director of Service
FullTime Onsite EntryLevel Opportunity
Who We Are
At Sun Service Specialists we take pride in helping our community power their homes with clean reliable solar energy. We offer trusted service and support to solar customers across the Carolinas. Our mission is to make solar energy more accessible delivering every service with honesty integrity and professionalism.
What Youll Do
As an Inside Sales Advisor youll be the first friendly voice customers hear when they need help with their solar systems. Youll answer questions explain our services and help customers understand the value of taking care of their solar investment. Whether its helping schedule service providing quotes or explaining our process youll play a key role in delivering an outstanding customer experience.
Key Responsibilities
- Customer Support: Answer inbound calls and emails from new and existing customers helping guide them to the right service solution.
- Sales Assistance: Learn and explain our solar service offerings clearly and confidently to customers.
- Relationship Building: Develop trust with customers through clear communication empathy and professionalism.
- Team Collaboration: Work closely with the service team and other departments to ensure smooth customer handoffs and topnotch service delivery.
- Followup: Assist in tracking open service requests and ensure timely followup with customers to ensure satisfaction and completion.
What Were Looking For
- A positive attitude and a strong desire to learn and grow in the solar industry.
- Excellent communication and people skillsfriendly helpful and patient.
- Comfort with using a computer and learning new systems (CRM experience is a bonus!).
- Strong attention to detail and ability to stay organized in a fastpaced environment.
- A team player who enjoys helping people and solving problems.
Nice to Have (but Not Required)
- Previous experience in sales customer service or call center environments.
- Interest in renewable energy or sustainability.
- Spanishspeaking skills are a plus!
Perks & Benefits
- Competitive base salary plus commissions with opportunities to earn performancebased incentives.
- Health dental and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Career growth and advancement opportunities in a growing industry.
Location
Charlotte NC (onsite with occasional local travel for team events or training)
Join Our Team!
If youre passionate about customer service and want to get your foot in the door of the renewable energy industry wed love to hear from you. This is a great opportunity to grow your career with a company that values your development and success.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Advisor
