Associate, Global Markets, Alternate Solutions Group (French native proficiency)
Associate, Global Markets, Alternate Solutions Group (French native proficiency)
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
CIBCs Global Markets business focuses on delivering expert financial and economic analysis and savvy dealmaking capabilitiesto clients in Canada and around the world. The Global Markets team supports fixed income foreign exchange commodities derivatives equities and growth markets and is focused on building a strong innovative relationshiporiented bank.
Within CIBC Global Markets the ASG team specializes in developing innovative technologydriven capital markets solutions. This unique group combines the agility and innovative spirit of a FinTech startup with the financial strength and governance protocols of a major financial institution. ASG is recognized as a global leader in providing disruptive technological solutions across various product areas including Cross Border Payments Dynamic Currency Conversion and Foreign Cash white labeling. Our diverse client base includes some of the largest banks in the world corporations and CIBCs retail clients.
We are hiring for the Global Payment Services (GPS) team a leading product in ASG. GPS offers Retail & Corporate clients the ability to send and receive funds globally in their preferred payment method and currency. Were looking for a highenergy individual with an entrepreneurial spirit ready to help build our GPS business. You will operate in a fastpaced environment as part of a dynamic and hardworking relationship management team. Your key responsibilities will include growing the product with clients through relationship management leading to increased adoption higher client retention and greater client satisfaction. This role will also involve close collaboration with ASG Distribution for new client acquisition and Product Development focusing on feedback new features for growth and identifying new revenue streams. Please note that travel may be required based on business needs.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work youll be onsite fulltime.
How Youll Succeed
Managing Client Relationships: You will manage client relationships by establishing trustbased connections with clients at various levels within their organizations. Acting as their primary point of contact you will institutionalize the client relationship across different tiers within CIBC. You will develop a consultative selling approach that deepens these relationships by anticipating business needs and serving as a trusted advisor. Regular meetings and presentations will be conducted in both English and French to review product performance technical projects and valueadding initiatives. Additionally you will identify new revenue streams that provide solutions to meet client needs while documenting and tracking all client interactions using a Client Relationship Management tool.
Advancing Sales Pipeline: In this position you will advance the sales pipeline by actively engaging prospects and pitching our products to drive new client acquisition. You will take the lead in originating deals overseeing implementation projects and managing production to ensure successful outcomes. Collaborating closely with the Distribution team you will quantify new opportunities and support the sales cycle by preparing clientfacing presentations conducting analyses and providing adhoc product expertise. Additionally you will build referral relationships with existing clients to further enhance new client acquisition efforts.
Advancing the Product Pipeline: You will advance the product pipeline by collaborating closely with the Product Development team to translate client feedback into actionable features for development. You will identify new use cases that enhance the product and quantify the revenue opportunities for each client. Additionally you will communicate with and support clients during new product feature launches to ensure a seamless experience. By analyzing the product in comparison to competitors and understanding client perceptions of features and usability you will effectively convey how the GPS product meets client needs.
Analytical Expertise and Collaboration: You will leverage your analytical skills to identify analyze and interpret patterns in complex data sets providing insightful recommendations on findings proposed actions growth opportunities and business initiatives. You will continuously monitor track and analyze client portfolio performance and economic factors throughout the day including routine reporting to effectively respond to client requests and address any anomalies. Additionally you will conduct comprehensive research to identify and analyze business trends and opportunities. As part of a crossfunctional team you will support and mentor your colleagues through knowledge sharing collaboration and effective problemsolving. Building strong internal relationships with stakeholders will be essential as you establish appropriate context direction and support when assigning work to ensure that all team members contribute to achieving our goals and purpose.
Who You Are
You have an undergraduate university degree in business STEM (Science Technology Engineering or Mathematics) or related field MBA is an asset.
You can demonstrate a strong understanding of capital markets foreign exchange payments and financial technology.
You can demonstrate 3 years of professional work experience with a strong success in building and maintaining client relationships business analysis and sales. Experience in management consulting capital markets or client management is a strong asset.
You act like an owner. You are empowered to take initiative and go above and beyond to deliver results. You can manage competing priorities in a fastpaced highpressure resultsoriented work environment.
Youre digitally savvy. You have strong experience using MS Powerpoint and can effectively create clientfacing material including RFPs pitchbooks presentation decks etc.
You have strong communication skills in English and French. You are able to present analyses and recommendations to senior executives in both languages. You can communicate with different stakeholders in meaningful ways.
You give meaning to data. You have experience working with complex data sets and performing quantitative analyses in Excel. You bring excellent mathematical analytical and problem solving skills.
You know when to ask questions. Youre capable and confident working with limited information ambiguity and making reasonable assumptions.
Youre fluent in English and French (native proficiency).
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto161 Bay St. 4thEmployment Type
RegularWeekly Hours
37.5Skills
Accountability Analytics Insights Business Direction Client Service Communication External Clients Finance Financial Analysis Global Market Marketing Strategies Portfolio Management Sales Structured ProductsRequired Experience:
Exec
Employment Type
Full-Time
