FOH - Server
FOH - Server
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Job Description
SA Hospitality Group is Italian at heart the vision of Gherardo Guarducci and Dimitri Pauli who have translated oldworld sensibilities to appeal to modernday New York City clientele. Since 2003 SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus Casa Lever Felice with 24 restaurant locations in Manhattan Southampton NY East Hampton NY Aspen CO Milan Italy and Palm Beach FL.
Position Purpose: This person is responsible for creating positive guest interactions while serving them in a friendly and efficient manner to create an exceptional dining experience.
Key Responsibilities/Accountabilities:
- Greet all guests and explain our menus and offerings.
- Take beverage and food orders in a prompt and professional manner.
- Serve beverages and food to guests.
- Clear and clean tables in a prompt and efficient manner
- Perform sidework and any other service opening or service closing duties as required.
- Ensure that wait staff stations are clean and maintained throughout the shift.
- Alert Management of any service guest and/or safety issues
- Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Receive and process guests payments when closing the checks.
- Assist with other servicerelated duties assigned by management.
- Follow service opening and service closing procedures before and after the service.
- Always maintain professional demeanor with all staff.
- Assist staff with any aspect of service steps to satisfy the guests such as: food delivery.
- Be accessible to all staff and guests to answer any service and beverage related questions.
- Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages.
- Collect contact tracing from table and return to host.
- Prompt guests to wear mask if they stand up from the tables to walk around or use restroom.
- Maintain expertise on food menu wine menu cocktail menu. Attend continued education classes when provided.
- Be an expert on our brand and offerings.
Minimal Essential Requirements:
- Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand respond and engage with coworkers managers and guests in English.
- Ability to multitask and work in a fastpaced environment.
- Flexible schedule
- Detail oriented.
- The ability to work as part of a team and personal cleanliness.
- Very basic food handling preparation and cleaning skills are welcomed.
- Time management and ability to work under pressure to manage high volume of production.
- Discipline to follow set standards.
- Ability to lift up to 25lbs.
ADA: SAHospitalityGroupwillmakereasonableaccommodations in compliancewith theAmericans withDisabilities Act of 1990.
Thisjobdescriptionwillbereviewedperiodicallyasdutiesandresponsibilitieschangewithbusinessnecessity.Essentialand marginal job functions are subject to modification.
Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I9 within 72 hours of commencing work. Failure to do so will result in immediate termination.
Other details
- Pay TypeHourly
- Min Hiring Rate$11.00
- Max Hiring Rate$11.00
Employment Type
Hourly
