Remote Customer Care with a Booking Corporation
Remote Customer Care with a Booking Corporation
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Remote Customer Care with a Booking Corporation (Croatian Language)
Work remotely from anywhere in Greece! Youve got to be located in Greece.
Salary is EUR 1200 per month gross with bonuses
Our business is all about making customers happy and bringing a human touch to every interaction. Were the team behind many of the worlds most beloved brands combining people power with cuttingedge technology.
Are you ready to make peoples days brighter Whether its quickly providing answers offering thoughtful product advice or resolving issues with a positive attitude youll be the key to turning an ordinary experience into an extraordinary one.
Your role is crucial in shaping the experience for customers clients and employees. And our customer experience team is a major reason why weve earned a reputation for having an awardwinning culture.
Being part of our team means enjoying a variety of benefits:
-
Free career development courses
-
Health and wellness programs
-
Paid time off & worklife balance
-
Community giveback events
-
Referral & recognition programs
Were dedicated to earning your smile every day. Whether youre working from home or at one of our fantastic locations we offer benefits and support programs to care for you and your family.
What Youll Be Doing If youre passionate about travel and customer service this is your chance to make a real impact. Youll be helping customers quickly find answers offering product consultations and ensuring their issues are resolved with a smile. Your work will make their experience exceptional not just average.
During a Typical Day Youll:
-
Answer incoming customer communications
-
Conduct research to resolve customer issues
-
Be the first point of contact for toptier accommodation partners handling queries like room modifications rates and availability
-
Provide accurate and complete information using the right tools and processes
-
Ensure a high level of service and a positive partner experience
What You Bring to the Role:
-
Fluency in Croatian and English
-
High school diploma or equivalent
-
At least 6 months of customer service experience
-
Strong product or service knowledge and the ability to explain it clearly
-
Computersavvy
-
Highspeed internet in a quiet home office (if applicable)
-
Residence in Greece or ability to relocate and gain work authorization swiftly
What You Can Expect:
-
Supportive leadership that encourages and guides your growth
-
A diverse communityfocused organization
-
Ample career growth opportunities and plenty of learning
-
25 days of annual leave
-
A welcoming work environment during training and engaging activities in Athens city center
-
Relocation assistance if needed
-
A chance to build your skills as an ambassador for a worldrenowned brand
-
Competitive compensation performance bonuses and a range of additional benefits
A Bit More About Your Role: Well train you to become a subject matter expert so you can provide the highest level of service whether through voice chat or email interactions. What we value most is your caring nature and willingness to go the extra mile for customers. Youll also have the opportunity to make great new friends and grow your career in a dynamic familyfriendly environment.
Youll be reporting to a Team Lead and will play a key role in both the customer experience and the success of your team.
Employment Type
Full Time
