Supervising Staff Trainer
Supervising Staff Trainer
Posted on :
11-05-2025
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1 Vacancy
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Job Description
Position Information
- Under direction supervises the staff and activities of the training unit; performs a variety of administrative support duties and performs other duties as assigned.
The Supervising Staff Trainer is a single position class assigned to support supervise and review the work of Staff Trainer I/II employees and the operational activities of the unit.
The Supervising Staff Trainer class differs from the Staff Trainer II class in that the former is responsible for full supervisory duties such as establishing priorities planning and laying out work reviewing and resolving problems ensuring that deadlines are met making effective recommendations for personnel actions staff training and input to the development of policies procedures and systems. Additionally this class is responsible for oversight and coordination of vendors and contracts providing outsourced training.
The Supervising Staff Trainer differs from the Management Analyst in that the latter manages and provides administrative analytical staff support services for a major program or function; performs a wide variety of analytical and administrative duties of moderate to high scope and complexity; may supervise support technical professional and Management Analyst staff. Examples of Duties
- EXAMPLES OF DUTIES
- Supervise plan assign and review the work of subordinate staff; set job standards and evaluate job performance; approve time off requests interview applicants and makes recommendations for hire; provide subject matter technical assistance and guidance.
- Plan coordinate monitor and evaluate all training completed through the Staff Development Unit.
- Assess plan schedule coordinate and manage the provision of contracted training from outside sources or subject matter experts.
- Analyze operations trends outcomes processes and systems to determine and respond to changes required in agency and training unit policies and procedures; assist in or develop practical implementation strategies in preparation of training and make recommendations for administrative policies and procedures development and implementation.
- Meet with training staff and program managers to determine training priorities assign staff and assess the needs associated with the provision of training to department staff.
- Consult with trainers in resolving personnel issues and problems.
- Serve as trainer backup for Staff Trainers.
- Monitor the effectiveness of training by observing training staff and consulting with department managers and supervisors regarding the effectiveness of training efforts; take corrective action as required.
- Identify issues that arise in the performance of work; report accuracy and errors in programs and collaborate with trainers on training methods to resolve same.
- Maintain files and prepares reports on departmental activities; submits required reports to State of California to justify training budget.
- Provide technical expertise to staff and management.
Thorough knowledge of:- The functions of two or more public assistance programs; policies regulations and laws governing eligibility determination and criteria.
- Principles and practices of leadership and personnel management including supervision organization planning scheduling training evaluation and input to hiring and the disciplinary process.
- Principles and techniques of curriculum development and employee training teaching methods and aids and the nature of the adult learning process.
- Computer software used by public assistance programs and the computer software used throughout the agency.
- Agency and County goals policies and procedures.
- Provisions of the rules regulations and laws pertaining to confidentiality as they relate to public assistance and public assistance agencies.
- Multicultural and diversity issues and related training to address these issues.
Skill and Ability to:- Train and/or personally design develop facilitate and evaluate specialized inservice trainings engage trainee involvement in the learning process and effect successful transfer of learning to the job.
- Supervise a unit of subordinate staff and effectively address/resolve personnel issues. Provide technical expertise coaching mentoring and corrective assistance or action to subordinate staff.
- Develop manage and administer training contracts with outside vendors.
- Plan organize and coordinate training activities and schedules for staff training unit.
- Analyze and assist the training staff with training needs and develop effective training programs to accommodate these needs.
- Prepare and/or assist the training staff in the preparation of lesson plans manuals handbooks and other training materials.
- Analyze interpret explain and apply complex regulations procedures and laws to departmental expectations of client interactions.
- Demonstrate active listening skills; communicate ideas and information effectively both orally and in writing and speak effectively and/or make presentations and provide training before large groups and training staff.
- Develop methods to monitor and evaluate the effectiveness of training programs.
- Prepare reports; speak and write clearly concisely and effectively; reason logically and creatively.
- Establish and maintain effective working relationships with subordinates management committees vendors and representatives of other groups and organizations during the course of work.
- Operate a personal computer to include utilizing standard business software and a broad range of specialized computer software specific to public assistance programs utilized throughout the Agency.
Minimum Qualifications
- The knowledge skills and abilities listed above may be acquired through various types of experience education or training typically:
Two years of staff training experience in a classification such as a Staff Trainer II or Social Work Supervisor with Monterey County or equivalent classification in a California Social Services county. Supplemental Information
- Additional Information:
- The ability to speak read and write Spanish in addition to Englishwould be an asset in this position but is not required.
- Employees who drive on County business to carry out jobrelated duties must possess a valid CA Driver License for the class vehicle driven.
- The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
- Monterey County like all employers is required to verify an employees right to work in the United States. Accordingly on the first day of employment employees must have and show those documents that verify their legal right to work in the United States. Examples of accepted documentation are a U.S. Passport or Alien Registration Card or a drivers license and Social Security Card or a drivers license and U.S. Birth Certificate.
- Additionally our agency requires a valid social security card in order to process employee paychecks. Accordingly on the first day of employment employees must have and show this document.
- Government agencies accessing US government information which includes federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent with the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include fingerprinting citizenship verification and local law enforcement checks. Applicable agencies must conduct an investigation during the time of hire and ensure an investigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
VETERANS PREFERENCEIf you would like to request Veterans preference points as part of the application packet please attach a copy of your DD214 form to your application.Training & Experience Examination Weighted 100%The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on predetermined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.Eligible List InformationA departmental open eligible list will be established for the County of Monterey. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.Retest PeriodOnce you have taken the examination you may not retest for SIX (6) MONTHS from the established eligibility date.Special Testing ArrangementsSpecial testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at orupon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.Education DocumentsIf you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.General InformationThis position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.General Qualifications:Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.Equal Employment OpportunityThe Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.ABOUT MONTEREY COUNTYLocated on Californias picturesque Pacific Coast the County of Monterey is blessed with mild weather yearround and is home to miles of beautiful beaches spectacular mountain ranges groves of redwoods lowrolling foothills and a bountiful valley. With a population exceeding 400000 the County is proud of its vibrant citizenry great traditions educational opportunities and multicultural lifestyles. Boasting such worldrenowned attractions as the spectacular Big Sur coast 17Mile Drive Monterey Bay Aquarium Cannery Row the Steinbeck Center the Monterey Jazz and Blues Festivals and Pebble Beach possibly the worlds most famous golf course its easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice.In addition to a thriving tourist trade Monterey Countys economy is largely based on a vigorous agricultural industry. Known as the salad bowl of the nation the Salinas Valley provides fresh vegetables and salad greens to the entire country. Californias 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay the Middlebury Institute of International Studies the Defense Language Institute (DLI) Presidio of Monterey and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy economically diverse region eager to foster and sustain an enriching lifestyle for its residents.ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENTMonterey County Department of Social Services is seeking enthusiastic applicants whogenuinely care about the community and its members to join its team. Monterey County Department of Social Services administers over seventy programs that daily serve an estimated 200000 residents of Monterey County. Department programs include Community Benefits (Public Assistance Eligibility) Family and Childrens Services (Child Welfare Services) Aging and Adult Services (Adult Protective Services IHSS and Area Agency on Aging) CalWORKs Employment Services Military and Veterans Affairs and Community Action Partnership. Careers with the Department of Social Services offer the opportunity to promote the social and economic selfreliance of individuals and families served by providing essential resources and services to lowincome families veterans vulnerable children and adults and disabled individuals. Monterey County Department of Social Services welcomes values and encourages diverse voices opinions perspectives and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents.Monterey County is an Equal Opportunity Employer Minorities veterans and persons with disabilities are strongly encouraged to apply.County Job Specification:
Experience:Staff IC
Employment Type
Full-Time
Key Skills
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