System Administrator
System Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Knowledge Management Inc. (KMI) is a Small Disadvantaged Business (SDB) providing Information Technology Cyber Security Data Analytics and Professional services to the Federal markets. Since 1998 our solutions and services have improved our clients performance and operational effectiveness while reducing costs and mapping technology needs for tomorrows requirements.
Title: System Administrator (SA)
Locations: Charleston SC (Passport Agency)
# of open positions: 1
Shift: 2nd shift 4 pm 12 am
Required clearance: Secret (Active)
Work Status: US Citizen
Estimated Contract Duration: Base year 6 (1 year options)
Experience: 5 7 years Systems Administrator
Education: AA/BS Computer Science preferred
Certifications: Preferred CompTIA A Certified CompTIA Network Certified; CompTIA Security
Summary The scope of this effort is to provide IT Operations and Maintenance support for the HW/SW platforms on which Consular Affairs (CA) IT systems reside and operate at the Passport Offices and Agencies. The SA provides support at domestic Consular facilities working closely with the Government SAs as requested. The SA shall support the ISSO and ensure that security and internal controls are handled in accordance with DOS policies and procedures. The SA shall ensure that all problems/incidents are logged into the Ticket Management System and managed in accordance with the requirements specified by the government.
The Systems Administrator installs configures troubleshoots resolve complex issues and supports ongoing usability of desktop computers laptops SW/HW and peripheral CommercialOffthe Shelf (COTS)/ GovernmentofftheShelf (GOTs) technology. Responsible for providing all Domestic Consular facilities with technical expertise supporting the HW/SW located at the Domestic Consular/Passport facilities.
Duties/Responsibilities consist of the following IT related functions including but not limited to:
- Provide planning installation training support monitoring and maintenance of HW (server and workstation builds) and software including all Consular Affairs applications (e.g. Active Directory accounts and passwords System Center Configuration Manager (SCCM) and other locally installed CA applications etc.) security/vendor patches/updates/vSphere Installation Bundle (VIBs) and Oracle/SQL databases.
- The SAs should provide reporting of these efforts such as but not limited to: Server/workstations rebuilds VMware and standalone environments (Windows and Linux) management of Windows VMware and NetApp Filers.
- Coordinate and inform CA/CST management of all risks impacting IT related services including but not limited to power outages environmental changes natural disasters (fire/flood) employee accident or deliberate acts maintenance or thirdparty vendor actions.
- Coordinate and plan for upgrades perform monthly restores to validate user data integrity replace HW/SW components as needed and prepare for consolidation and decommission/retiring of HW/SW.
- Perform backups restores purges and ongoing management of data systems software and HW.
- Monitor and document abnormal performance of server workstation and services trends as well as document and maintain site topology configuration and changes.
- Provide server/workstation security services.
- Provide remediation of vulnerabilities and ensure Symantec Endpoint Protection (SEP) compliance on all required devices.
- Provide all hardware and software maintenance such as hard drives servers workstations chip/read writers driver license readers barcode readers printers digital scanners etc.
- Provide all Active Directory service/user account and password administration and Active Directory user privilege administration and badge logon administration.
- Create maintain track and communicate configurations and/or changes of configurations in HW SW data permissions (or securityrelated information) etc.
- Develop maintain and communicate diagrams system configurations and technical documentation.
- Provide and ensure availability efficiency and effectiveness of systems SW HW and data as well as technical support for testing and evaluation purposes.
- Document track and report on the support provided to the Consular facilities (inclusive of all levels of support and all Consular facilities); report and followup on all trouble calls.
The candidate should have demonstrated experience working at a client site in a high stress and high threat environment and deliver measurable results.
Equal Employment Opportunity Statement. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
EVerify Statement. Knowledge Management Inc. participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S. If EVerify cannot confirm that you are authorized to work KMI is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use EVerify once you have accepted a job offer and completed the Form I9.
Pay Transparency NonDiscrimination Provision. Knowledge Management Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Disability Statement. If you have a disability and need reasonable accommodation or assistance at any point in the application or onboarding process please email us at .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
