Strategic Communications Manager

Salary:per annum

About the role:

We are seeking a skilled and experienced Strategic Communications Manager to join our Communications team. This role will be pivotal in shaping and executing our communication strategies to support our vision and strategy working closely with the marketing brand and digital teams to ensure cohesive customer journey and impactful messaging across all channels online and offline.

Additionally this role will involve account management of communications deliverables across the organisation and strategic transport outcome areas and building strong close relationships with key stakeholders in the sector as required.

What you will be doing:

• Develop and implement comprehensive communication strategies for a range of different B2B and B2C audiences that profile our work and promote our grant innovation and research products and services ensuring smooth customer journeys at all touchpoints.

• Ensure that there is a smooth customer journey for different audiences across identified touchpoints maximising the impact of our content and CTAs for all audiences.

• Collaborate with the marketing brand digital and press teams to develop our content themes and create content for various platforms including social media website email campaigns and press releases.

• Collaborate with the brand and marketing team to deliver online and offline events.

• Support in delivering brand and communications activities for key partnerships and stakeholders as required.

• Manage projects in an account management type structure ensuring timely and effective execution of communication plans and initiatives.

• Anticipate and manage risks and external factors that could influence the communications message ensuring proactive and strategic responses.

• Monitor analyse and report on communication metrics to assess the effectiveness of strategies KPIs and make datadriven recommendations for improvement to communications and customer journey.

• Collaborate with innovation research and grant team to set creative clear strategic communications goalsthat raise awareness and profile our work in the right way with the right audiences. This will involve creative brainstorming of tools and tactics as well as gathering examples of best practice from industry.

About you:

Must haves:

• Extensive experience in strategic communications with a strong background in marketing branding and digital.

• Proven track record of developing and executing successful communication strategies for a range of audiences promoting a range of CTAs.

• Excellent written and verbal communication skills with the ability to craft compelling messages for diverse audiences.

• Experience of creating a range of content for different platforms from video and infographic to web pages and social media posts.

• Experience of managing communications partnerships and or campaigns with third party organisations.

• Strong project management skills with the ability to manage multiple priorities and deadlines and evidenced experience in ability to record and report effectively on communications projects through systems such as Microsoft Planner.

• Proficiency in using communication and marketing tools such as social media platforms content management systems and analytics software.

• Ability to work collaboratively with crossfunctional teams and build strong relationships with stakeholders.

• Proactive approach to delivery key part of this role will be to ensure that relevant senior communications colleagues are kept informed and consulted on key projects.

Nice to have:

• Experience of leading or supporting online and offline events.
• Bachelors degree in Communications Marketing Public Relations or a related field

Key Competencies:

• Strategic thinking and application.

• Creativity and Innovation.

• Leadership and Influence.

• Analytical Skills.

• Adaptability and Flexibility.

• Team Collaboration.

• Relationship Building.

Reporting lines and relationships

Reports to: Senior Strategic Communications Manager.

Key relationships: Other Strategic Communications Manager brand marketing and digital team wider communications team wider organisation.

Extra Information

• The role is based In Harlow Essex at Motabilitys offices easily commutable from London 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station.

• Blended working arrangement with three days a week working from home.

• The job holder may be required to travel around the UK from time to time to attend various exhibitions events relating to work. This could involve occasionally overnight stays and working outside of normal office hours (including weekends).

WHAT MOTABILITY CAN OFFER YOU

A career with Motability can offer you so much more than earning potential. We pride ourselves in offering some fantastic benefits and a culture to match some of which includes;

Holiday 26 Days 8 Bank Holidays increasing to 28 days after 5 years service

Health and Wellbeing We offer private health care with BUPA alongside an Employee Assistance Programme eye tests flu vaccinations enhanced sick pay and discounted corporate gym membership. We take your physical AND Mental Health seriously with our dedicated mental health first aiders you will have support and understanding from your colleagues.

Family Friendly We offer enhanced Parental Leave inclusive of Adoption Pay and we understand that families require flexibility we provide time off for dependants flexible working hours and the option to work from home. Life Assurance is 4 x your salary.

Diversity and Inclusion We value everyones unique qualities and celebrate having a diverse and inclusive culture where everyone feels safe to be their authentic selves no matter their age ethnicity religion gender identity sexual orientation disability status neurodiversity or otherwise. This is embedded in to our values and we celebrate our differences and create awareness throughout the year.

Celebrating Success We love to recognise people that go above and beyond with our Spotlight Award as well as having team celebrations and social events throughout the year.

Our culture In the Motability office we dress for our day its an incredibly welcoming and inclusive environment where we look to support your career we offer a mini bus service from Harlow Town centre and station for those using public transport to reach us and there are plenty of free hot beverages for when you arrive.

Pension Up to 15% inclusive of a 10% noncontributory addition and Motability matching your contributions up to 5%.

How to find out more

To find out more regarding the vacancy and for the full job description please contact our Talent Team at:

Here at Motability Foundation we embrace and value Equity Diversity and Inclusion which means bringing your full self to work. We encourage and welcome all applications regardless of age gender identity ethnicity religion sexual orientation or disability.

We are a disability confident employer so please do make us aware of any reasonable adjustments you might need throughout both the recruitment process and to work with us.

We are committed to offering to interview every applicant with a disability who meets the minimum criteria for the role. Please tick the relevant box when filling out your application.