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Job Description
BGIS is looking for a Facility Manager to join the team in Social Circle GA and surrounding areas.
BGIS is a leading provider of integrated real estate management services including facilities management project management energy & sustainability services strategic workplace consulting real estate services and capital planning. Its range of solutions supported by efficient systems processes and people enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.
The Facility Manager is responsible for operations and budget management service delivery management project management client relationship management health and safety and emergency preparedness and business continuity for an assigned portfolio.
Portfolio Management
Manages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities.
Responsible for ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed.
Creates and implements annual facility management plans.
Collaborates with relevant stakeholders and oversees the implementation of facilityrelated programs.
Oversees maintenance and repair activities and performance of internal Technicians and service providers. Ensures work is completed on time safely and meet quality requirements.
Ensures all relevant documentations (i.e. annual facility inspections equipment data project files etc.) are captured within service maintenance databases.
Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment etc.) and to make recommendations for maintenance repair and replacement and inclusion within the capital budget.
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices collaborating with internal teams to implement sustainable practices and improvement initiatives utilizing internal Technicians wherever possible etc.
Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.
Service Delivery Management
Responsible for meeting client obligations.
Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction
Recommends solutions and implements appropriate actions for issues
Monitors service delivery performance against established metrics/key performance indicators. Identifies gaps develops and executes corrective action plans to ensure all objectives are met.
Monitors all service requests to ensure within agreed upon scope and escalates to senior management where required.
Responsible for ensuring compliance to all legislated corporate and industryrelated requirements and guidelines including but not limited to environmental health and safety and building standard requirements.
Risk Management Emergency Preparedness and Business Continuity Planning and Execution
Executes emergency preparedness risk management disaster recovery and business continuity plans
Collaborates with relevant stakeholders on incident managementrelated requirements
Health Safety Environment & Security
Moderate to largesized portfolios; and/or
Facilities of moderate to high complexity; and/or
Contract requirements of moderate to high complexity
Acts as the focal point of contact and collaborates with Environmental Health Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
In collaboration with Environmental Health Safety and Security Team administer vendor safetyrelated accreditation training and qualification where required.
Organizes and facilitates health and safetyrelated meetings with vendors to ensure ongoing safety compliance.
Monitors and is responsible for the safe delivery of all work performed within assigned portfolios.
Client Relationship Management
Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
Acts as the focal point of escalation for issues pertaining to facilities managed.
Budget Development & Management
Responsible for meeting budget for assigned portfolio.
Develops and manages budget for portfolio and project expenses. Collaborates with Finance to ensure affordability budget management and ongoing profitability.
Liaises with relevant operations team members and Finance team for reports to monitor expenses.
Reviews and approves expenditures.
Project Management
Develops and executes project plans and related estimated costs and budget for assigned portfolio.
Oversees project delivery.
Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.
Regulatory Compliance
Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained.
Procurement
Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors source and procure goods and services.
Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities.
People Leadership
Responsible for employeeoriented activities including but not limited to employee engagement development and performance management hiring and retention compensation recommendations.
Other duties as assigned.
Required Experience:
Manager
Full Time