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To assist Quality Research and Development (R&D) and Engineering groups to improve the overall quality of both products and processes through strong problemsolving and analytical skills
Provide support and guidance to Quality Production and Engineering
Ensure the execution of company quality goals process and/or business improvement efforts for Contract Original Equipment Manufacturer (OEM) quality including finished device audits Voice of the Customer (VOC) Analysis and warranty parts return analysis to meet Prides and the Food & Drug Administrations (FDA) quality system requirements
Conduct evaluations of returned components and finished devices and provide findings and trending analysis to the Continuous Improvement initiative
Work closely with Product Management Engineering Distribution Centers (DCs) and China Quality Team to identify issues as well as brainstorm ways to advance the company
Update management of OEM compliance to requirements through weekly/monthly performance ratings and report findings to the organization
Act as a liaison between Quality and R&D to measure and improve performance and reduce returns and customer complaints through effective root cause analysis and trending reports for returned product evaluations
Prepare and maintain test data for review and evaluation noting any relevant deviations from existing standards and/or specifications
Work closely with OEM manufacturers to improve product quality and process controls while assisting them to identify permanent corrective actions to all nonconformities that occur in process or warranty
Develop rework processes and procedures used for execution in production receiving inspection and distribution center environments
Provide daily weekly and monthly quality summary reports as necessary
Conduct annual audits of internal/external facilities and suppliers
Act as the safety representative for Quality
Ensure all safety and security rules are strictly observed and any accidents incidents or injuries are promptly reported to management
Complete the Annual CTPAT Security Training
Focus on continuous improvement and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary
Must be a team player friendly professional detailoriented and honest
Must be a change agent and champion for continuous quality improvement
Must have the ability to:
Multitask problemsolve and prioritize in a fastpaced working environment
Plan develop and execute strategic quality initiatives
Foster crossfunctional relationships that promote cooperation and consensus decision making
Carry out duties with utmost integrity
Travel up to 10% of the time internationally as business needs dictate
Lift/push/pull 40lbs.
Must have:
Relentless drive to achieve advancement and continuous improvement
Basic working knowledge of Microsoft Office Word Excel and PowerPoint
Excellent presentation verbal and written communication skills
Basic statistical process root cause and failure analysis skills
Strong organizational skills to schedule tasks and develop realistic action plans while being sensitive to time constraints and resource availability
Basic working knowledge of Six Sigma concepts preferred
At least 1 year of quality or engineering experience OR at least 2 years of experience at Pride Mobility with a track record of exceptional performance evaluations
At least 1 year of experience with electronics including handson knowledge of motors preferred
Current or previous successful employment experience with Pride Mobility Products Corporation preferred
High School Diploma or GED
Associate Degree related to Engineering or Investigations preferred
Six Sigma Green or Black Belt preferred
Must be legally authorized to work in the United States without sponsorship now or in the future
This job description is not intended to be allinclusive
This is a safety sensitive position
In exceptional circumstances some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act
Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin physical or mental disability protected Veteran status age or any other characteristic protected by federal state or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.
If you are a person with a disability a disabled veteran or require a reasonable accommodation or assistance in completing an application for employment please contact our human resources department atx1250.
Required Experience:
Exec
Full-Time