drjobs JR Client Relations Specialist

JR Client Relations Specialist

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1 Vacancy
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Job Location drjobs

Pontiac, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Junior Client Relations Specialist performs duties directly with the Sales Resolutions Team.

WHAT YOU WILL BE DOING

  • Working closely with the EPO process

  • Proactively making phone calls to broker partners when payoffs are ordered

  • Notifying the broker when EPO happens

  • Working invoices for EPO

  • Working to resolve postclosing loan issues

  • Creating and working with Excel Reporting

  • Following up with clients in a timely manner if necessary

  • Communicating effectively and professionally in all forms of communication with internal and external clients

  • Maintaining regular attendance and arriving to work on time

WHAT WE NEED FROM YOU

  • 1 years in customer service hospitality debt collection or any type of payment processing customer face role

  • Great multitasker

  • Ability to work in a fastpaced environment

  • Strong written and verbal communication skills

  • High sense of urgency

  • Ability to adapt quickly

  • High School Diploma

  • Onsite attendance is required

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our awardwinning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons youll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical dental vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large stateoftheart fitness center including exercise classes such as yoga and Zumba various sports leagues and a fullsize basketball court
  • Wellness area including an inhouse primarycare physicians office fulltime massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grabandgo snacks
  • Inhouse Starbucks and Dunkin
  • Indoor/outdoor caf with WiFi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different jobrelated duties as requested by their team lead subject to reasonable accommodation. This document does not create an employment contract implied or otherwise. Employment with UWM is atwill. UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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